Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Extra Space Storage

      Engaged Employer

      Extra Space Storage reviews

      4.2

      83% would recommend to a friend

      (3,398 total reviews)
      avatar

      Joe Margolis

      88% approve of CEO

      76% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Culture & values

      4.2

      Work/Life balance

      4.1

      Senior management

      4.1

      Career opportunities

      3.8

      Compensation and benefits

      Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,398 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Dec 17, 2025

      Great Company

      Store manager
      Recommend
      Business Outlook

      Pros

      Fortunate to have supportive an competent District & Regional Managers.

      Cons

      Wish store would close earlier than 6pm especially in the winter when it gets dark so early

      4.0
      Dec 17, 2025

      Good job

      Inbound sales representative
      Recommend
      Business Outlook

      Pros

      Work from home, good hourly pay, you also get commission but you have to speak a very specific way to customers.

      Cons

      If a customer presses the wrong button when calling in it counts against your commission.

      3.0
      Dec 17, 2025

      Good Short Term Work

      Store manager
      Recommend
      Business Outlook

      Pros

      - Decent pay for the area and type of work - Easy to get ahold of management for help, plenty of support - Clothing allowance, shoe allowance, gifts for milestones, holiday bonuses - Can promote within first 6 months if you show promise - Stores with ESS ownership are easier to improve and get work done - Site managers have a lot of leeway on how they want to run the building - There are queer groups to speak with in the company, but nothing notable comes from them

      Cons

      - Health insurance is abysmal and gets worse every year - Promotion is almost TOO easy, leaving unqualified workers in positions they can't efficiently do yet - Stores that have a 3rd party owner make improving the building basically impossible - Store managers who are saddled with bad assistants will basically never see relief, so you must make your own peace or continue to struggle

      avatar
      Extra Space Storage Response
      5mo
      Thank you for taking the time to leave a thorough review. We appreciate your feedback. We're happy to hear you enjoyed support from management and the promotion process. We understand your concerns regarding health insurance, benefits, and employee longevity. We appreciate your honesty and investment in helping us improve.
      Viewing 91 - 93 of 3,398 Reviews
      Related searches: Extra Space Storage jobs | Extra Space Storage salaries | Extra Space Storage benefits | Extra Space Storage interviews
      ReviewsExtra Space Storage reviews

      Glassdoor has 3,448 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.