Does Extra Space Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Extra Space Storage employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Extra Space Storage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Extra Space Storage?

83% of Extra Space Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Extra Space Storage 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Extra Space Storage?

Store Manager (711) , Assistant Manager (564) , District Manager (196) , Site Manager (162) , District Team Lead (124) , Assistant Store Manager (120) , Manager (114) , Property Manager (77) , District Team Leader (66) , Property Accountant (41) , ASM- Assistant Store Manager (31) , DTL (29) , On Site Manager (23) , Assistant Site Manager (21) , Customer Service Representative (19)

What are the pros of working at Extra Space Storage according to real employee reviews?

"Great work life balance and buy" ((in 305 reviews)); "They have a great culture here at Extra Space and do everything they can to support every employee." ((in 231 reviews)); "Great benefits and Really cares about your opinion." ((in 188 reviews)); "Great people to work with and are very helpful at getting you where you need to be sales" ((in 136 reviews)); "Management is great and always there to help." ((in 90 reviews))

What are the cons of working at Extra Space Storage according to real employee reviews?

"Store managers do not get to hire there employees." ((in 49 reviews)); "Travel costs, agitated customers, non helpful district team, favoritism, high risk burnout settings" ((in 32 reviews)); "Limited holiday paid days off and the holidays that you do work aren’t time and a half." ((in 23 reviews)); "The management definitely plays favorites to certain employees and it's obvious who they are." ((in 9 reviews))

What are employees saying about Extra Space Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Extra Space Storage layoffs and their outlook for job security at Extra Space Storage in 2026.

What are the top reviewed Extra Space Storage locations?

Rio de Janeiro , São Paulo , Jequié , Curitiba , São José dos Campos , Marabá , São José do Rio Preto , Praia Grande , Sairé

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Extra Space Storage

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,402 total reviews)

Joe Margolis

88% approve of CEO

76% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.2

Work/Life balance

4.2

Senior management

4.1

Career opportunities

3.8

Compensation and benefits

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,402 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Mar 29, 2025

Not great

Assistant store manager

Recommend

Business Outlook

Pros

Great customers if you are at a good location.

Cons

Horrible management that sees you as a number.

5.0

Mar 25, 2025

Small Company Values

District team lead

Recommend

Business Outlook

Pros

Small company values actually apply, are encouraged, are considered, and matter.

Cons

At the moment, we’re a small company that became a medium company practically overnight. That is not without growing pains.

Extra Space Storage Response

Thank you for your review and for your many years of dedication to Extra Space Storage! We understand that rapid growth comes with challenges, and we appreciate your patience and commitment as we navigate these changes together. Your feedback is important to us, and we’re always looking for ways to improve while maintaining the culture that makes Extra Space Storage a great place to work.

3.0

Mar 25, 2025

So so

Inbound sales representative

Recommend

Business Outlook

Pros

Great health insurance, WFH, good training

Cons

You won't make commission like they say you will unless you are really good at taking inbound calls. It will be a lot of calls. It's based on conversion. But they'll hire pretty much anyone who has experience on a phone.

Extra Space Storage Response

Thank you for sharing your experience. We're glad you appreciate our benefits and training. We understand that commission structure and call volume can be challenging, and we value your feedback as we continue to refine our processes. If you have any suggestions, we’d love to hear them. We appreciate your hard work and contributions to the team!

Viewing 262 - 264 of 3,402 Reviews

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Jobs at Extra Space Storage

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

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Extra Space Storage reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not great

Small Company Values

So so

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