The split days off are hard if you have kids or are a caretaker, especially if you are single with kids or caretaking; you will constantly be playing catch up in your personal life. The work life balance that they brag about isnt really all that great. You will start at 930 and get off at 6, late start but its still a long day. We only get 5 holidays off, The big 3 day holidays, Memorial and Labor Day, we just sit here, Most of the time you will go hours without seeing anyone. There is no option for part time hours, only part time days. You will work almost every Saturday until 530, I only earn 4.62 hrs PTO every 2 weeks, It takes forever to earn enough to take a week off and you dont get any sick time or vacation time so you have to use PTO for everything. The google and mobile app review is ridiculous. They do not advertise so they push you to get google reviews every month and there is no compensation or bonus for that and the new mobile app metric is ridiculous. If people do not want their app on their phone you get bad numbers. They raise people's rent for no reason, to ridiculous amounts, more than apartment raises and customers call yelling at you, but they dont want you to tell them its headquarters, they just want you to take the verbal abuse. There is no long term customer reward and you take the hit for that, by customers and in your numbers. The pay is "okay", just average, its not the worst but considering how they brag about their profits it could be better. Also you will deal with homeless people trying to live in their units and then you have to go through all kinds of changes to get rid of them- being threatened, cleaning up poop, fixing destroyed units, all because they want to collect one more months rent. Sometimes it feels like they really dont care about our safety, only the months rent. Also once you become a manager there is not a lot of options unless you are willing to relocate and jump thru hoops.
