Pros
A lot of downtime and independence with little to no supervision. Generous PTO. Good benefits. Commission. Uniform and shoe allowance (must order from their approved website). Job security. There are people who have worked for the company for 10+ years. Good hours. 9:30-6. Most stores closed on Sundays.
Cons
Very corporate. The higher ups make idiotic decisions that don't necessarily work or make sense. High expectations of customer service. They do secret shops which require you to cover everything on a checklist which you can only miss 2 things on before you fail. Customer interactions are a little bit scripted but not too much. I will never enjoy answering the phone and asking how can I meet your storage needs. These things are to be expected in corporate jobs, so you have to know what you're getting into working for them.
