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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,410 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

Reviews by job title

3K reviews
3.0
Mar 15, 2017

It's a job.

Anonymous employee
Recommend
Business Outlook

Pros

Easier than traditional retail. Sundays off usually. Those with below-average intellect can still do the job well as it's very repetitive. Won't starve to death with a job. Easier than planning and carrying out a bank heist. Being employed looks good on a resume. 50% discount on moving supplies.

Cons

All sites are chronically understaffed; instead of doing anything about it the leadership team will just claim they are working on it (this is occurring in at least half a dozen major markets in the US, not simply the region I work.) Know that if you are hired as an Assistant Manager you WILL have to work at three or four different locations with your schedule changing weekly. Medical insurance is expensive. Most upper management are outsiders and only know how to run a facility in theory. Raises are minuscule. You might have your schedule changed without being notified and expected to work on your day off. No training on repairs or maintenance but they expect employees to do it regardless. Low employee morale typically caused by understaffing and being overworked. Praise goes to those who suck up to supervisors, not those who work hard (could also be listed as a pro I guess.) Tenants can occasionally be horrible, either in additude or behavior, though depends on location.

2.0
Feb 23, 2017

High Pressure Sales

Recommend
Business Outlook

Pros

Provide extensive training to fill positions. Promote from within the company for many positions. Are hands on to improve worker performance. Customers make life interesting.

Cons

Believe in and use social shaming to induce worker conformity. Consistently change sales operations and tactics without much interaction with the field (had sales pitches change in as little as a month). Pay is pretty low for responsibilities and expectations, raises are a joke .20-.30 per year, not even cost of living.

Viewing 2944 - 2946 of 3,410 Reviews

Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.