Does Extra Space Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Extra Space Storage employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Extra Space Storage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Extra Space Storage?

83% of Extra Space Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Extra Space Storage 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Extra Space Storage?

Store Manager (714) , Assistant Manager (564) , District Manager (196) , Site Manager (163) , District Team Lead (125) , Assistant Store Manager (120) , Manager (115) , Property Manager (77) , District Team Leader (66) , Property Accountant (41) , ASM- Assistant Store Manager (31) , DTL (29) , On Site Manager (23) , Assistant Site Manager (21) , Customer Service Representative (19)

What are the pros of working at Extra Space Storage according to real employee reviews?

"Great work life balance and buy" ((in 321 reviews)); "They have a great culture here at Extra Space and do everything they can to support every employee." ((in 229 reviews)); "Great benefits and Really cares about your opinion." ((in 198 reviews)); "Great people to work with and are very helpful at getting you where you need to be sales" ((in 132 reviews)); "Management is great and always there to help." ((in 84 reviews))

What are the cons of working at Extra Space Storage according to real employee reviews?

"Store managers do not get to hire there employees." ((in 49 reviews)); "There is too much flexibility in expectations, leading to major favoritism." ((in 31 reviews)); "Limited holiday paid days off and the holidays that you do work aren’t time and a half." ((in 24 reviews)); "Pay raises are pennies on the dollar" ((in 24 reviews)); "The management definitely plays favorites to certain employees and it's obvious who they are." ((in 9 reviews))

What are employees saying about Extra Space Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Extra Space Storage layoffs and their outlook for job security at Extra Space Storage in 2026.

What are the top reviewed Extra Space Storage locations?

Rio de Janeiro , São Paulo , Jequié , Curitiba , São José dos Campos , Marabá , São José do Rio Preto , Praia Grande , Sairé

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,410 total reviews)

Joe Margolis

88% approve of CEO

76% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,410 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

Reviews by job title

3K reviews

4.0

Nov 12, 2016

Assistant Manager

Assistant manager

Recommend

Business Outlook

Pros

Competitive Pay, District Manager was great, Training above most companies I've worked at

Cons

Cleaning out storage units in inclement weather, No Site maintenance for snow removal except for area by storage units. Sites can be sold to other storage companies.

5.0

Nov 12, 2016

Assistant Store Manager

Assistant store manager

Recommend

Business Outlook

Pros

Great hours, wonderful chances to interact with our tenants and to help them become more than just numbers on a spreadsheet. Great team interaction with the rest of our district, creating a very friendly work environment.

Cons

Question: Why are so many people slobs, when it comes to leaving drinks, food wrappers, cigarette butts, feces, etc., on the property? Ah, well....

5.0

Nov 12, 2016

Change

Store manager

Recommend

Business Outlook

Pros

ESS spends 2 weeks training you in person at a central location, and then continues to train and teach through e-learnings once you are at your home site. DM is very involved and will answer any questions you may have. Overall super easy job. A little overwhelming at first, but with all the support you figure it out within a month or so. Got to stay on top of a lot. Calling customers, cleaning, and online paperwork stuff. Lost of cleaning. I would like to continue to stay here as long as the opportunity to grow is there. Lots of freedom throughout the day to do what needs to be done.

Cons

End up working alone a lot. The algorithm that decides hours based on units is broken. A busy small site doesn't get as much hours as a slow large site. In a perfect scenario there should be 2 people at every property and the only considerations should be if a 3rd is needed. Shouldn't have to go days at a time without help and have to plan when things can get done based on coverage. Taking time off is a problem because of this. Dont feel safe alone when working at night, especially with day light savings time crap. Here for an hour in the dark until close. Can't really rent to customers or clean after 5pm. I think we need to change hours to 8am-5pm during the winter months.

Viewing 2971 - 2973 of 3,410 Reviews

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