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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,410 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

Reviews by job title

3K reviews
1.0
Nov 10, 2016
Recommend
Business Outlook

Pros

Average benefits, lots of growth, and job security. It's good experience for new college graduates that have never worked in accounting before.

Cons

The accounting department is really struggling. They have a huge staff and it's not organized very well. Current set up is really inefficient and the pay is pretty low. They have people with accounting degrees performing customer service and secretarial tasks. The company is growing so much that they're constantly increasing our workload but not our pay. Property accountants are forced to fill too many roles. There's a lot of pressure to meet deadlines and take on more work in less time. The company is growing but they won't increase our head count. Work isn't distributed evenly (check other reviews, some say it's a great Work/life balance and others say it's terrible). The good people have way more responsibility but aren't compensated for it. There is really high turnover in this department. Some people quit within a couple days or weeks and few make it more than a year. The turnover puts even more stress on those that stay. Everyone is burning out and it's creating a terrible work environment.

5.0
Nov 10, 2016

Site Manager 8712

Recommend
Business Outlook

Pros

ESS is a company that wants and truly allows you to take ownership of your site! I love this fact and how everyday is a little different. I have the freedom to choose what tasks/projects I get to work on everyday as long I as meet deadlines. The people are fantastic!! I work single coverage mostly but have never felt alone, meaning there's always someone to call or email if I need help or just to say Hi. ESS started as a job but I see it as my carrer path for life!!

Cons

Bonus structure could be redone, since it's not terribly fair when you compare larger high traffic sites with slower ones.

3.0
Nov 10, 2016
Recommend
Business Outlook

Pros

Good company with lots of great benefits such as free movie tickets, drinks, and other giveaways.

Cons

They hire through a temp agency and the help desk manager makes hiring decisions based on favoritism rather than performance. Saw some of the worst workers get hired permanently while other hard workers were passed over because they didn't go on smoke breaks with the manager. Due to the fact they hire through a temp agency you might leave work after a normal day and get a call from the temp agency saying you are no longer employed.

Viewing 2974 - 2976 of 3,410 Reviews

Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.