Future reviews

3.2

47% would recommend to a friend

(711 total reviews)

Kevin Li Ying

65% approve of CEO

39% positive business outlook

Future has an employee rating of 3.2 out of 5 stars, based on 711 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Future employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

711 reviews
2.0
Jun 30, 2022
Recommend
Business Outlook

Pros

tidy, well managed office Some nice people, as you'd expect in a huge company there's a machine for coffee, hot chocolate etc

Cons

Where to start? Future..... for a company called Future, it's odd how many people want to make it their past. Future's last big acquisition was Dennis Publishing. At the time, we were told they wanted to acquire the expertise Dennis had in subscriptions marketing etc. But within a few months, every single senior manager from Dennis had gone (along with some senior editors). I don't know why, but the fact that managers at Future have almost no decision-making power might have been a part of it. Managers get told what to do; then challenged about how they did it. Maybe that is not rewarding work for ambitious, intelligent, creative people. Look at the reviews here, and there are so many complaints about how no one gets to do anything without permission from the highest level; and often they seem scared to ask. Why would that be? Also, for a company called Future, some of its systems are ancient. Almost every week, there is a message from IT about a system disruption. It just makes everything more difficult and grinds you down. At Future, the bottom line is everything. Forget about expenses! If they absolutely have to, they will put you up in a cheap hotel. But if a manager wants to buy their team a drink, it will have to come out of their pocket. That's a bit sad, but what is really frustrating is that they don't invest properly in central services; so rather than pay for enough HR people, or accounts people, they get teams to do as much of their own HR work, invoice processing, etc, on top of their actual job. If you have to get help from HR - or People & Culture as its called - you'll wish you didnt. They barely respond to emails. (Though I see P&C finds time to post responses here, and also - I would guess, from the tone of some of them - to write a fair few bogus positive reviews too.) The CEO likes to say that at Future, decisions get made fast. Yeah, maybe if you have some great money making (or money saving) scheme, it will happen fast. They do have some good departments, who get stuff done. But if you want something to happen that is not about making or saving money, you'll be swimming in treacle. Future is not an evil corporation. People get by; maybe some Wolf of Wall Street types even thrive here. But there is no joy in it. It's mean-spirited and corporate and faceless. The CEO writes upbeat friendly sounding emails to all staff every week, but they give a completely misleading sense of what the day to day reality of working here is like. It's not a nice place to work.

avatar
Future Response
3y
We appreciate you taking the time to share your feedback, thank you. We're sorry to hear you feel Future isn't a nice place to work. We are working hard to understand what can be done better and make improvements, like making it easier to get help from our People Team when you need it. While our success is defined mainly through our growth and commercial outcomes, our people are the ones that make us successful. We hope to hear more from everyone during our upcoming listening sessions, but please get in touch directly if you have more suggestions on how we can do better. We'd love to hear them.
1.0
Sep 19, 2017
Recommend
Business Outlook

Pros

Talented rank and file staff who have genuine passion for their subjects Produces some best-in-class products Decent IT/services infrastructure Bath offices have been recently refurbished and are very nice

Cons

Below average pay (even by publishing standards) Terrible career progression options, particularly on the editorial/creative side Management increasingly treating editorial as a 'content farm', where people are easily replaceable, regardless of their experience or talent Constant budget cuts every year - staff are routinely expected to do more with less, with no real care for how that will impact them Patronising management ethos where insulting company 'values' are pushed (even to the point of having them printed in foot-high letters on the office walls) when they mean nothing, and serve no purpose Minimal benefits - there's a Bupa scheme and you'll get a few quid off a Mission Burrito if you show your ID, but that's about it Constant threat of redundancies/magazine closures - in the decade I worked there, Future had at least four large-scale redundancies. Since the last round, they regularly made people redundant in smaller numbers every few months to draw less attention

avatar
Future Response
8y
We appreciate the time you have taken to offer this detailed feedback. We are always looking for ways to improve. We have introduced a new People and Culture team, led by one of our Executive team, so that our people truly have a voice at the table. The team have started launching several initiatives, to gain more internal insight, to make Future a fantastic place to work. With these projects, such as regular feedback interviews, we are trying to make our workplace as transparent as possible for all employees on our commitment to deliver the things they think are important and certainly to surface any issues to the executive team. For us to keep moving forward we need to be able to adapt with the market and be agile. However, magazines are still a huge contributor to our revenues and we value the people that work incredibly hard to produce these. Future’s current position in this changing market is because of the employees and we are proud of their flexibility and dedication towards our amazing brands. It is true that we are a PLC and therefore we must always think commercially - our share price has risen substantially which shows that the market is responding well to our careful investments back into our business so we can diversify our revenue streams and continue to grow our business. We must stay ahead of the competition and this means making tough decisions, staying focused and constantly evaluating our operations and where our resources are best used. We wish you all the best in your future endeavours.
1.0
Aug 23, 2021

Horrible Culture

Anonymous employee
Recommend
Business Outlook

Pros

A variety of different brands so you work across different things/ learn a lot

Cons

They make a big statement about how amazing the culture is but it's actually quite toxic. People are overworked, replying to emails late at night/ whilst they are on holiday. They are mandating days back in the office almost in a threatening way, other companies are more understanding/flexible. They make you feel as if you should be grateful to have a job when actually they should be happy to have such amazing staff that are incremental to their success. People are constantly leaving so what does that say about the working environment? Quite possibly the worst company I have worked at.

Viewing 7 - 9 of 711 Reviews

Glassdoor has 783 Future reviews submitted anonymously by Future employees. Read employee reviews and ratings on Glassdoor to decide if Future is right for you.