Future reviews

3.2

47% would recommend to a friend

(712 total reviews)

Kevin Li Ying

65% approve of CEO

39% positive business outlook

Future has an employee rating of 3.2 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Future employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

712 reviews
1.0
Jan 4, 2019

You Are an Item on a Spreadsheet Here, Not a Human. Stay Away.

Anonymous employee
Recommend
Business Outlook

Pros

- Competent and friendly colleagues (most of which are there as a result of an acquisition) - Reasonable work/life balance - The opportunity to work on interesting publications that can make an impact on consumers

Cons

- Dated print publication mindset - The C-suite's allegiance is to the shareholders not the employees who make things happen - Below market pay - Absurd cost cutting initiatives such as hot desking (you have to find a different work station every day) without a reasonable WFH policy to offset the impact on productivity hot desking has. - They cut corners on critical tools such as video conferencing and word processing tools - Very unfriendly upper management who won't even look you in the eye when walking past you let alone greet you - Lack of innovative mindset - Products have a very legacy feel to them - Difficult to obtain the tools you need to do your job - Abrupt downsizing can occur at any time - They don't invest in employee development. Learning platforms were removed because they claim that "you can learn from each other" without implementing policy/time slots to enable that. - Very little in the way of culture. No budget for team happy hour/events. - Office amenities are very bare bone. Almost no snacks or beverages.

1.0
Dec 19, 2018

Dumbfounded

Anonymous employee
Recommend
Business Outlook

Pros

Great editorial and sales teams.

Cons

Unfortunately, these teams are being held back every day by utter incompetence from the rest of the company. HR, especially, are away with the fairies. Total obsession with absurd, sitcom-worthy, Americanised "team-building exercises" that offer absolutely no value to anyone whatsoever. The HR team can find the time to drag you away to the countryside for these exercises for a three-day break. Raise a real issue, however, like being completely unable to carry out your day-to-day tasks due to broken computers or a lack of phone access, and you'll be ignored entirely for weeks on end. Clever schemes like "unlimited holiday" sound fantastic but actually lead to employees taking fewer holidays than they are due. You'll get no support from other teams, either. No access to the server? IT will respond to your *urgent* message three weeks later saying "Is this still a problem?" The accounts team will simply refuse to help you, full stop.

avatar
Future Response
7y
Thanks for taking the time to leave a review. We are working hard not only to be brilliant at the basics but constantly evolve our business and culture with a number of initiatives that we continue to receive great feedback on. We are passionate about investing in our induction programme which we launched just under a year ago, to ensure that all new staff get off to the best possible start in Future. We have also invested significantly in IT kit for our staff in 2018, with further upgrades planned throughout 2019.
1.0
Sep 26, 2017

The Future's not bright.

Anonymous employee
Recommend
Business Outlook

Pros

The company still exists. In the current media landscape this counts as a win, and was by no means guaranteed three or four years ago. Only someone incredibly naïve could claim that no changes were necessary. The specialist nature of the business means there’s a good chance you’ll be working in a field you have real passion for. Though many people have left, driven out by changes to the company’s culture, many talented and creative people are still clinging on by their fingernails because they respect and admire their colleagues, and are proud of what they can achieve together. With luck, you’ll get through it together with the aid of plenty of gallows humour. Perversely, Future has managed to create a strong sense of camaraderie amongst its workforce… by uniting them in a shared distrust of the board.

Cons

The constant undercurrent of anxiety. When I left, the fear level wasn't as in-the-red as it was a couple of years ago, since Future switched from mass redundancies to a drip-drip approach to axing jobs which is easier to hide. Still, you can expect to feel insecure in your position - and constantly on edge, wondering what will be the next ill-thought-out “innovation” enforced without any consultation. It will probably involve a spreadsheet. Management love pointless spreadsheets. Lack of resources. If you get through six months without suffering cuts to budgets or head count, count yourself lucky. Teams are now absolutely pared to the bone. A merger with Imagine Publishing in 2016 felt more like a takeover, with Imagine’s worst working practices (inflexible control-freakery; undermining of editorial authority; cheap-jack recycling of “content”; a reliance on graduate labour) lauded as best practice and rolled out across the entire company. Appalling work/life balance. If you’re committed to producing something you can be proud of, you can expect to work a great many evenings and weekends with no reward. This makes Future’s recently introduced “unlimited holiday” policy a joke – a great many people are taking less time off than they did before it was introduced, because of the increased workload. The company communication style is widely viewed with scorn for its perceived lack of honesty. The classic Future pattern is to hold a gathering trumpeting how well everything is going; two days later, the news will start spreading on the grapevine about the latest cutbacks and redundancies. Future doesn’t seem to believe in treating its employees as grown-ups who can handle hearing a mix of good news and bad, or putting its managers in a position where they have to justify "difficult decisions". A bread and circuses approach, rather well summed up by initiatives like “Monthly Munchies” - a doomed attempt to detoxify morale by giving everyone a dry 10p burger once a month. The tiresome ubiquity of Future’s trite and vacuous “company values” (such as “We’re all in the boat” and “Let’s do this!”) which are painted on office walls and repeated ad nauseum in every company-wide email.

avatar
Future Response
8y
Thank you for your feedback. We recognise that Future has been through a challenging few years and, as you know, our people have worked tirelessly to turn the business around. We believe the benefit of this hard work is really starting to pay off and we are delighted to thank our employees in many ways including payment against the FY17 profit pool. We have lean teams with a lot of expertise within each field. Within our competitive market we are proud of their flexibility and dedication, this contribution allows us to remain agile within the market. We have recently taken the opportunity to introduce a People and Culture team, led by one of our Executive team, so that our people truly have a voice at the table and ensure our actions and intentions are as transparent as possible. The team are launching several initiatives to make Future an even better place to work as well as gain more internal insight, with the intention of making Future a fantastic place to work. We wish you all the best in your future endeavours.
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Glassdoor has 784 Future reviews submitted anonymously by Future employees. Read employee reviews and ratings on Glassdoor to decide if Future is right for you.