HostGator.com reviews

3.5

55% would recommend to a friend

(496 total reviews)

Suhaib Zaheer

9% approve of CEO

41% positive business outlook

HostGator.com has an employee rating of 3.5 out of 5 stars, based on 496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HostGator.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

496 reviews
1.0
Jul 11, 2010
Recommend
Business Outlook

Pros

One free meal during each shift (I think the quality of the food is quite good myself) Free covered parking Very casual dress Full time benefits Powerful workstations with dual screen monitors

Cons

As others have mentioned, the senior management at HostGator makes it very difficult to enjoy working here which has fostered an overall unpleasant atmosphere between coworkers. Many employees are so terrified of catching the attention of managers that they will quickly throw each other under the bus for no reason at all. And instead of offering constructive criticism, even small mistakes quickly lead to employees being paraded in front of managers to essentially interview for their own jobs again. This leads to employees deliberately withholding information about internal procedures from each other in hopes of gaining some small bit of job security. Overall, it's a horrible environment to learn in. Paid time off is very scarce (5 days per year) and is very difficult to use since management requires employees to find coworkers to cover their shifts. Promotions and raises seem to be determined primarily based on personal relationships with management. A night on the town buying your supervisor drinks is looked upon much more favorably than any accomplishments that can be made in the office. The "Free on-site gym" consists of a treadmill and one weight training machine (both very old and beaten). Employees are required to be logged into their workstations at the start of their shift. Logging in frequently takes ten minutes (or more if it takes a while to find an available workstation) so to be safe they recommend coming in fifteen minutes early (which you aren't paid for). HostGator seems to be one of the very few companies hiring aggressively at the moment and they are very aware of that fact. Expect to be unfairly compensated.

3.0
Jun 22, 2010
Recommend
Business Outlook

Pros

HostGator provides the ability for those new to the web hosting industry a great place to learn the business, as well as the back-end day-to-day operations of a hosting business, and the technical operations, thereof.

Cons

HostGator Management does not seem to care for its employees, preferring quantity over quality, and providing very little input back to the employee. Reviews are few and far between, and when asking to be trained up to the next level, you are often told "you need to lean _____" and left to do it on your own. You are given no opportunities to do learning on the clock, as you must spend 100% of your clocked in time doing job performance duties to meet quota, and - once quota is met - you and still required to continue to performe your duties and are not allowed to spend any time on tasks that are not directly a part of your current job duties (i.e. learning or studying toward the next level of your employment).

1.0
Oct 19, 2009
Recommend
Business Outlook

Pros

Full time benefits On Site Gym Casual Dress Free lunch (You have to qualify) Flexible Scheduling Nice Co-Workers Basically, it's a nice starter job for someone who is interested in the Web Hosting Tech Field or needs some steady money.

Cons

The job itself is great but not worth the pay. Management : Simply doesn't either know or care about how to run an effective business. The number one thing is how they treat their employees. They do play favorites and when you're no longer the person of the week, you are treated poorly. This means double write ups for the same thing by two different people and it counts each time. The Pay: I understand that we are in a recession and that tightening belts is important but I'm certain that they are not at a loss for any Business. To have a great employee/employer relationship, you reward those who are loyal to you. This means pay raises, not bringing in cheap replacements. As anyone in the tech field knows, cheap labor The pay is basically below minimum wage for any Tech job. Especially dealing with irate customers on a daily basis.

Viewing 493 - 495 of 496 Reviews

Glassdoor has 884 HostGator.com reviews submitted anonymously by HostGator.com employees. Read employee reviews and ratings on Glassdoor to decide if HostGator.com is right for you.