Jeunesse reviews

3.1

54% would recommend to a friend

(209 total reviews)

Randy Ray

42% approve of CEO

35% positive business outlook

Jeunesse has an employee rating of 3.1 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jeunesse employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

209 reviews
1.0
Dec 19, 2020

Dishonest management & shady business practices

Anonymous employee
Recommend
Business Outlook

Pros

Lots of good hard working employees

Cons

Dishonest owners making special side deals to give impression of success to field. Not paying taxes in China and smuggling product, poor top leadership in corporate office. Lots of dishonesty and gossipy culture

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Jeunesse Response
5y
Thank you for this feedback. Jeunesse works tirelessly to create a positive and meaningful work environment for all its associates. As a result of these continual efforts, Jeunesse has been voted as one of the “Best Places to Work” in the Orlando area for many years. Jeunesse maintains an open door policy and a specific procedure by which any associate can raise concerns in the workplace to the Human Resources department or to any level of management. This would include any issues related to the company’s Code of Conduct or questions about Jeunesse’s global operations. Any such concerns are always investigated and addressed promptly.
1.0
Feb 24, 2021

Smoke and Mirrors

Anonymous employee
Recommend
Business Outlook

Pros

- You can meet some of the best people while working here. - Gym in Florida office. - Good healthcare plan if only covering yourself. - Decent PTO after putting in years.

Cons

Where to start with the Cons. I don’t think there is enough space to list them all. We can start with the toxic environment perpetuated throughout very specific teams that just happened to be under the purview of family members to the owner. The amount of backstabbing that is encouraged in order to move up in the customer service and research department is straight out of a soap opera. These Upper management individuals pick their favorites and isolate the others and only promote those who constantly brown nose. And what is worse is that HR has been made aware in multiple occasions, including exit interviews and they refuse to fix the issues because these managers are directly related to the owners. It’s not like this in every department. If you’re lucky to start in one of these, you may have the chance to move to other areas where there is less nepotism and more encouragement for growth. It’s obvious that HR tried hard to change the culture and push for positive change but nothing will happen until the two upper managers responsible for this toxicity are given less power and allowed to make so many decisions. Also, they’re constantly reminding the employees, their families, the whole world and anyone who will listen, just how successful the company is. Eight billion cumulative in sales world wide but they can barely muster the thought to give their employees bonuses. Unless you are above a senior director, forget about a bonus. Forget about getting anything other than a catered lunch. And sometimes they don’t even order enough food for everyone. They overwork you and don’t pay industry standard wages. Not to mention the layoffs a year ago, the lays offs this last week but they still want to try to save face and continue to push the narrative that everything will be okay but everyone knows it’s not. You lay off 20% of your force and you’re still peddling lies. Just stop. I’d also like to address the comment left in one of the reviews by HR stating that they do not solicit positive reviews from employees. That is a bold face lie. I was present when HR gathered everyone in the third floor (CS and research) and asked us to leave a positive review on Glassdoor so that the ratings would be better. Of course new employees are going to feel pressured to do so. They’ve just landed a job and would like to do everything in their power to keep it.

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Jeunesse Response
5y
Dear Former Employee, We appreciate the time you took to express your concerns. We value all of our current and former employees’ feedback. Even though we respect your personal opinion, the opportunities given to those that demonstrate their desire to grow and evolve with the company, do have the opportunity of advancement. We have a great number of employees that have started at an entry level position and today they are part of management. We have successfully promoted over 60% of our employee population in the last 7 years. Also, with regards to showing appreciation, our Jeunesse employees receive many incentives throughout the year, just to mention a few: free products, the opportunity to travel to amazing places all over the world to assist during events (all expenses paid), department recognition, teambuilder activities, access to a state of the art fitness center, and much more. Regarding the layoffs, every company goes through hardships and unfortunately, we were not the exception. The employee’s wellbeing and their satisfaction is and has always been a top priority. Also, we have corrected the solicitation for Glassdoor reviews when it was brought to our attention years ago. This is no longer happening. While we do announce that Glassdoor is a platform for employees to give reviews, we do not encourage or solicit any type of feedback on that site. To obtain HR feedback specifically on how we can improve, we conduct surveys from employees after their orientation. We will be looking into your concerns as we always do when an employee brings a concern to our attention. Our hope is to evaluate and create the best experience possible so employees enjoy coming to work at Jeunesse. We wish you the best of luck in your professional career. HR Talent Acquisition Jeunesse
1.0
Nov 19, 2015
Recommend
Business Outlook

Pros

Sales are doing well. Growing markets and hiring in support and a few other areas. Strong leaders in some foreign markets and a few select departments. (will leave if not given more autonomy).

Cons

Too many to list, let me start with the most frustrating: 1. Nepotism and Favoritism: you will not advance here until you have worked with the owners for >10 years or your related. They have friends and family members in Sr positions so you wont advance unless you out last them. Almost without exception, these people are incompetent in their role and lack real work experience. The owners admit this but wont make any changes because of the relationships. The one exception to this is the owners son, he shows real promise and is open to change and improvement. These other relationships make it a very political environment. One owner even talks bad about the other owners and employees and creates big loyalty issues. 2. Micro-Management: See #1 above, if you don't have the relationship you are not trusted to do your job. Even in Sr positions you have no spending or decision making authority. The owners make all decisions, even to the smallest details. 3. Poor pay and benefits: They are not at market rates and the benefits are horrible. Most of the hourly employees pay half their check for medical insurance. Your not supposed to discuss pay but everyone knows the family/friends make far more than everyone else. The sales revenue more than doubled last years numbers and I got a tiny raise, most people weren't as lucky. 4. Politics: If you want to be successful here, check your brain at the door and just do as your told. Asking questions or trying to build and improve things will get you fired, or worse, isolated and marginalized. The culture is about doing your job and having the owners do all the thinking and decision making. Almost no one else is empowered to make decisions. There is a lots of blaming others and CYA in this company. The relatives can't be touched and their the most incompetent, you'll likely get fired if you point out their lack of skills. 5. Environment: Beside the above. The office is horrible, everyone is packed in and their is no privacy or even room to breathe. Most rooms have no natural light and it is suffocating. This is the Florida office, I heard the Utah is a much better physical environment though most of the above still applies.

Viewing 4 - 6 of 209 Reviews

Glassdoor has 281 Jeunesse reviews submitted anonymously by Jeunesse employees. Read employee reviews and ratings on Glassdoor to decide if Jeunesse is right for you.