Pizza Hut reviews

3.5

50% would recommend to a friend

(14,042 total reviews)

Artie Starrs

56% approve of CEO

39% positive business outlook

Pizza Hut has an employee rating of 3.5 out of 5 stars, based on 14,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pizza Hut employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

14K reviews
1.0
Jul 16, 2024

Outdated Sinking Ship

Recommend
Business Outlook

Pros

4 months of maternity leave that starts on your first day and half day Fridays. $100 Pizza Hut gift card every quarter. Hybrid 2 days a week. Great exit interview process.

Cons

The company operates in the 1980s. They are trying to understand the technology of 2024 using the same platform from 1988, so customers experience consistent poor service. We study Dominos, McDonald’s and Chipotle daily. Anything digital is a sinking ship and all bad for the customers and team. Horrible company culture (overworked, underpaid, under appreciated, gossip mill, mean girls). This place is a revolving door with years of negative sales, so the franchisees are frustrated. Pizza Hut is the uncool stepsister at Yum! desperately trying to take back the #1 spot from Dominos. The President was fired this year and no one communicated anything. It was like he vanished into thin air. People vanish weekly and HR sends vague emails. Morale is low. Turnover is high in general. People either stay for 10 years or 1 year. Internal consumer studies confirm no one likes Pizza Hut anymore. It’s now the basic, expensive chain pizza for baby boomers and right wing conservatives.

5.0
Jan 16, 2015

It's a pizza place

Anonymous employee
Recommend
Business Outlook

Pros

Very flexible schedule As a driver you don't have to work many hours to make decent money Management is very relaxed up to the general manager

Cons

District manager can be kind of overbearing and ignorant as to how the store actually runs Most of the workers are stoners, which I don't mind too much but someone else might Sexism and sexual harassment of the females

3.0
Nov 19, 2021
Recommend
Business Outlook

Pros

You have the ability to work overtime, which is nice when your money hungry. Lots of room for growth if that is something you want to do.

Cons

Higher management focus too much in certain metrics and doesn't care if your over worked. They don't care about upgrading any old or broken equipment, they'll throw money at it but then will complain that people cost too much. Pizza hut as a brand can't keep up with dominos if it continues on the path its on.

Viewing 7 - 9 of 14,042 Reviews

Glassdoor has 15,614 Pizza Hut reviews submitted anonymously by Pizza Hut employees. Read employee reviews and ratings on Glassdoor to decide if Pizza Hut is right for you.