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      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,920 total reviews)
      avatar

      Chris Winfrey

      53% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,920 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

      Reviews by job title

      19K reviews
      1.0
      Aug 31, 2023

      High Turn Over For a Reason!

      Inbound sales representative
      Recommend
      Business Outlook

      Pros

      Free Cable Free internet Cell service $15 Good Benefits. if you want to be Mentor/ supervisor that's possible.

      Cons

      First of all where do i even start. They have hiring classes every two weeks. They make it seem like you will make all this money. Its Cap. Don't even waste your time. You make Hourly 18 a hour plus commission. Then they Take out 40% commission. They tell you you can make 3-4k easily but nope thats not the case. They will lie to you about pay, to keep you there. I would recommend anything but sales. I worked Other Departments as well. Days off are trash to no consecutive days off either.

      3.0
      Aug 29, 2023

      Get Ready To Rumble!

      Inbound sales representative
      Recommend
      Business Outlook

      Pros

      The pay is good. The thing that makes sales very scary is commission! Especially just starting out however, at spectrum they do hourly and commission to supplement commission for the leaner seasons. The benefits like medical and dental insurances are good.

      Cons

      This particular site is filled with drama! Physical fights in the parking lot seem on the schedule bi-weekly. There is no flexibility in the work schedule! If you are a single parent with school aged children make sure your tribe is strong because there will be no more going to recitals and sporting events for them. The commission structure is not balanced and fosters “crabs in a barrel” mentality. Complete loyalty and obedience is the standard in the place, you are a number and not a human. Sale, sale, sale even if the customer calling in has no electricity to enjoy cable services.

      3.0
      May 11, 2023

      SPECTRUM

      Retention specialist
      Recommend
      Business Outlook

      Pros

      Nice facilities. New equipment. In house cantina. Training classes were very informative and helpful. The cleaning crew is the best. Commission.

      Cons

      Micromanagement, Not allowed to use bathroom outside of breaks and lunch. Metrics are not fixed constantly increasing. They do not accommodate parents with children. (HR's direct words) You have to sell cell phone service or you will be driven into the ground by your superior. Limited parking as a quarter of the parking lot is dedicated to smokers and food trucks. Superiors that you are not directly under will make it a point not to help you. What you are taught IS NOT what is practiced in production. Favoritism especially when it came to working from home. Sketchy sales practices and even fraud has been found such as salesman adding services to customers accounts without their permission. Very much high-school environment when it comes to the atmosphere. Shift bidding is a joke.

      Viewing 382 - 384 of 18,920 Reviews
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      Glassdoor has 20,001 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.