Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (393) , Account Executive (371) , Sales Associate (361) , Retention Specialist (355) , Field Technician (351) , Direct Sales Representative (320) , Field Service Technician (275) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (196) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3268 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 614 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 328 reviews)); "If you understand what pays you out and grind you will make really good money $60" ((in 322 reviews)); "Good Support and Training" ((in 315 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1191 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 387 reviews)); "Bad managers and don’t care" ((in 279 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 271 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 254 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

Spectrum reviews

3.3

52% would recommend to a friend

(18,934 total reviews)

Chris Winfrey

52% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews

1.0

Feb 17, 2017

Charter sucks hates tenured agents

Customer solutions agent

Recommend

Business Outlook

Pros

Free courtesy services Hour lunch break

Cons

Policies change daily, technology is 20 years behind companies like dish and direct tv. Customers curse you out every day, and for good reason because products suck. They fired me, because I hung up on abusive customers, which used to be within policy, but with no notice that changed and bang I was gone after 7 years. Charter trainer told us during spectrum training to tell customers they did away with whole house DVr because they had too many issues, yet every other company has them working fine. Commission sucks now too, charter is way too cheap

1.0

Feb 16, 2017

Run while you can... this company wants to replace experienced employees with college help

Anonymous employee

Recommend

Business Outlook

Pros

I truly cannot list a Pro of working here except some of the employees here are good colleagues.

Cons

An environment where employees are not cared for and upper management deals in decrees instead of open conversation. If you disagree, you are blacklisted. Also company is forcing all employees to relocate if you don't live in one of basically 3 areas (Charlotte, Denver, St. Louis), not only to acquired employees from companies like Time Warner Cable, but to existing Charter employees as well.

1.0

Feb 8, 2017

Retail Sales Specialist

Retail sales specialist

Recommend

Business Outlook

Pros

As long as you do your job management will not look in your direction but if you don't hit your targets you'll regret it.

Cons

Ethics are in a very large grey area, no one wants to do the right thing but they are quick to make sure goals are met any which way that they can. If you value your work ethics don't walk, run away.

Viewing 544 - 546 of 18,934 Reviews

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Spectrum

Spectrum reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Charter sucks hates tenured agents

Run while you can... this company wants to replace experienced employees with college help

Retail Sales Specialist

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Jobs at Spectrum