Spectrum reviews

3.3

52% would recommend to a friend

(18,934 total reviews)
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Chris Winfrey

52% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Nov 20, 2016
Recommend
Business Outlook

Pros

Courtesy Employee Internet/Cable TV/Phone, High Sales Potential, Flexibility - TWC had good overall benefits (Charter>Not as much). Company is transitioning.

Cons

Minimal training, lack of support, lack of cohesiveness between teams which has created an extremely stressful work environment, silos, poor communication, disjointed processes with layers upon layers of undocumented steps, disengaged leaders, Clubs/Cliques (including leaders), Alienated groups, Disinterested/unmotivated employees & managers (increasing during merger).

1.0
Nov 16, 2016
Recommend
Business Outlook

Pros

Most of the customers are awesome. The pay and benefits are good.

Cons

Supervisors and Managers lie to you. You are forced to take short lunches and work extra hours. They claim "open door" policy, but when you go to them, they go to the person and stab you in the back. Policy changes depending on who you are. Some customers rude and violent.

Viewing 550 - 552 of 18,934 Reviews

Glassdoor has 20,016 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.