Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (392) , Account Executive (370) , Sales Associate (360) , Retention Specialist (354) , Field Technician (349) , Direct Sales Representative (320) , Field Service Technician (273) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (199) , Billing Specialist (198) , Inside Sales Representative (195) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3243 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 627 reviews)); "lunch/ schedule options and vacation accrual/initial training is great" ((in 327 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 323 reviews)); "If you understand what pays you out and grind you will make really good money $60" ((in 321 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1194 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 385 reviews)); "Bad managers and don’t care" ((in 284 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 263 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 261 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

Spectrum reviews

3.3

52% would recommend to a friend

(18,893 total reviews)

Chris Winfrey

53% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.3

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,893 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

1.0

Nov 19, 2021

A bunch of Racists

Director of finance

Recommend

Business Outlook

Pros

A bunch of racists and the coffee

Cons

The CEO is a known racist. The management drops racial slurs Segregated Harsher on Minorities Bigotry

2.0

Sep 23, 2021

Out of touch that is years behind competitors

Anonymous employee

Recommend

Business Outlook

Pros

Pay is pretty good for the area Free internet/TV if you live in their footprint

Cons

- an Internet provider that has NO REMOTE WORK - Promotions are few and far between - Company is out of touch with reality, ignores market data and trends, and doesn't try new things - Leadership takes incredibly long to make decisions on new promotional offers but then expects marketing materials turned out in 1-2 weeks with no cohesive strategy - Company operates on title heriarchies and approaching people multiple levels above you is rare without going through your manager(s) first - No company culture

Spectrum Response

4y

We appreciate you taking time to provide us with feedback about your experience at Spectrum. We care about what past and present team members have to say. As a company, we strive to align our vision with our employees' experiences. When those things are not aligned, it's important for us to understand why so we can work toward a positive resolution.

2.0

Jul 29, 2021

Great Pay, Horrible Conditions

Systems engineer ii

Recommend

Business Outlook

Pros

Great pay with bonuses at higher levels. Great range of benefits available

Cons

Salaried, (60-80) hour work weeks including weekends, must be available 24/7 including vacations, toxic work environment, HR in pocket of highest management, no hybrid or work from home options

Spectrum Response

4y

Thank you for taking the time to share your thoughts with us. Our goal is to create a work environment that is safe, comfortable, and that supports teamwork and productivity. We are dismayed that you have experienced something that doesn't align with our goals for our offices. We appreciate your comments and will share them with our leadership team.

Viewing 130 - 132 of 18,893 Reviews

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Spectrum reviews

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A bunch of Racists

Out of touch that is years behind competitors

Great Pay, Horrible Conditions

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