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      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,893 total reviews)
      avatar

      Chris Winfrey

      53% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.3

      Career opportunities

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,893 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Mar 17, 2020

      Extremely Sad Response and Lack of Care of Employees

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Pay and people on some of the teams

      Cons

      Just a number, no care for what the President is saying or the Governors of the States during the Pandemic. Do not care there are people being tested in their facilities and they could have the majority working from home and they are not allowing it. Truly just a number to this company. Lost a lot of respect for the GVP's and above especially the ones making the final decisions on the course of actions being taken or actually NOT taken.

      avatar
      Spectrum Response
      6y
      We appreciate your concerns as we work together during these unprecedented times. As a FEMA Community Lifeline sector, with services are essential to hospitals, emergency first responders, government facilities, the news media and our communities, we help them to stay connected, flatten the curve and protect the country. Delivering these vital communications while supporting employees is our top priority. We recently made a number of changes to our operations that will help employees better manage through this challenge, including an additional 15 days of paid time off to be used for COVID-19 related needs, increased social distancing plans in all of our call centers and operations facilities, and the option for remote work for employees whose jobs allow them to work outside the office while still providing critical services. We thank you for all you are doing every day to support our customers and communities to ensure they remain both connected and safe.
      1.0
      Mar 13, 2020

      Corronavirus Petri Dish

      Billing agent
      Recommend
      Business Outlook

      Pros

      The best smoke and mirrors I've ever seen. Decent benefits

      Cons

      Very cult like environment. Don't care about the customers or employees. Scam company. Fleecing the consumer because they can get away with it. I was sick daily from what I saw. This is what the american company has become america has become:(

      avatar
      Spectrum Response
      6y
      We care deeply about upholding high standards of professionalism. What you have described is not acceptable workplace behavior and does not align with Spectrum's company values. If you would like us to investigate the situation, please provide additional details for us at our anonymous reporting site, EthicsPoint, at 1-866-384-4277 or https://chartercommunications.ethicspoint.com. We will make sure the information gets the proper attention. Thank you for alerting us to this situation.
      1.0
      Aug 21, 2019

      Walking on eggshells..step, step, crack-you're fired!!

      Customer service representative
      Recommend
      Business Outlook

      Pros

      When it was Time Warner and the pre merger leadership.

      Cons

      Management style is not progressive. HR and Leadership above Supervisors do not want to acknowledge that morale is low because it seems they are afraid they will look bad and most of management is about Covering their own ______ . Result: They do not understand that at times people are not perfect and are quick to write up or fire you. Ridiculous expectations and even our supervisors are frustrated. New managers feel the need to prove they belong so they are quick to write up or fire. As stated before, not a progressive style of managing and with the new milleinial generation and other companies offering a more attractive and non toxic work experience, this location will never attract top talent

      Viewing 136 - 138 of 18,893 Reviews
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      Glassdoor has 19,973 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.