TJ Maxx reviews

3.4

53% would recommend to a friend

(9,997 total reviews)
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Ernie Herrman

48% approve of CEO

43% positive business outlook

TJ Maxx has an employee rating of 3.4 out of 5 stars, based on 9,997 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TJ Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Jan 4, 2024

Job is cool, people are not

Recommend
Business Outlook

Pros

- discount - simple tasks/easily manageable - recovery, talking to customers, the good stuff - the few cool coworkers

Cons

- the few "uncool" ones (including management) that get pissy (for a lack of better words) when you ask questions or ask for help, they cut you off and try to assume what you need because them listening fully to your problem takes up too many seconds when they're severely understaffed - or you get the coworkers who do not bother with a conversation but will just do your job for you aka no training (the cashier lead specifically) - no one trains, esp not the managers. (at all or maybe it was just the cashier position) it wasn't until my 3rd-4th week when another cashier ran through the list of things to do as a cashier when you aren't checking out people (I had been working two days a week atp so why it took almost a month to be "fully trained" idk.) -management and schedule makers will try to pull one over your head and schedule you for more than you asked either by a few minutes or a few hours (I could tell the intention was you either fold and work those hours as opposed to losing your job and them losing a worker, or try and fight for the hours you want- but they won't do it so you end up leaving anyway (and the schedule makers/ managers are grown adults doing this.) perhaps because they get away with doing it to teenagers and other grown adults who are desperate enough bc they have bills to pay every month

4.0
Oct 16, 2023

High Turn Over

Recommend
Business Outlook

Pros

Friendly co-workers and customers, good high-end products for good prices, good work environment

Cons

Low pay generates high turnover and as such the workplace is typically a stepping stone for those fresh out of high school, new to the country, or retirees getting back into the workforce. Also, the employee discount hardly covers tax. If you want full-time work or benefits from the company you must accept a coordinator position or higher, so seniority doesn't play a factor in getting paid well or getting benefits or full-time work from the company. The "cost of living" raises are $.25 or so every year, and when the minimum wage was raised the last time people who were just hired after February were making more than people who had been working there for years, who had been set back to minimum wage because the pay is so low and the raises are so low. Short staffed.

3.0
Jun 9, 2023
Recommend
Business Outlook

Pros

Employee discount works at 4 different stores (HomeGoods, Marshalls, HomeSense). They pay for holidays the store is closed. Time and a half for working on open holidays. The company does have some generous giving programs.

Cons

Top priority is selling credit cards to customers even for employees who work in the back room and never see customers. State minimum wage went up and associate salaries were not increased accordingly. New employees make more than some long term employees. Store hours are longer than they need to be. There is no reason for these stores to be open 9am-10pm. It just makes employees overworked and tired. It comes down to management. This makes a huge difference in every aspect. You need to get customers to sign up for Credit Cards. The push to get customers to donate to charity drives so TJ Maxx can get a tax deduction and put out a press release is unfair to associates. Credit Cards! Credit Cards!! (this is how it feels to work in the store)

Viewing 25 - 27 of 9,997 Reviews

Glassdoor has 10,222 TJ Maxx reviews submitted anonymously by TJ Maxx employees. Read employee reviews and ratings on Glassdoor to decide if TJ Maxx is right for you.