Is TP a good company to work for as a Customer Service Associate?

Customer Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 928 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at TP .

Does TP pay Customer Service Associate employees well?

Customer Service Associate professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 928 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at TP.

How happy are Customer Service Associate professionals working at TP?

83% of Customer Service Associate employees at TP would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Customer Service Associate professionals have also rated TP with a 4.1 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13875) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

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TP

TP Customer Service Associate reviews

4.3

83% would recommend to a friend

(928 total reviews)

Jorge Amar

100% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (928 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Customer Service employees have rated TP with 4.3 out of 5 stars, based on 928 company reviews on Glassdoor. This indicates that most Associate Customer Service professionals have an excellent working experience there. TP is rated 25% above average by Associate Customer Service professionals compared to other employers within the Gerenciamento e consultoria industry (3.5 stars).

Reviews by job title

928 reviews

5.0

Jun 18, 2026

Positive Work Experience

Customer service associate

Recommend

Business Outlook

Pros

Friendly coworkers and approachable managers create a comfortable work enviroment. Employees receive support whenever needed.

Cons

Customer demand increases during busy periods.

5.0

Jun 15, 2026

Friendly Team Culture

Customer service associate

Recommend

Business Outlook

Pros

Colleagues are cooperative and always willing to assist whenever support is needed during work.

Cons

Customer volume increases during busy periods.

5.0

Jun 13, 2026

Positive Team Culture

Customer service associate

Recommend

Business Outlook

Pros

The team environment remains friendly and supportive. Employees are encouraged to learn and improve through practical workplace experience.

Cons

Customer volumes can become high during busy periods.

Viewing 4 - 6 of 928 Reviews

Jobs at TP

Agente de Atendimento - Em Plataforma de Filmes e Séries

Agente de atendimento Multiskill - Jogos

Parnamirim, Rio Grande do Norte

R$2K - R$2K /mo

(Employer provided)

View job

Agente de atendimento - atendimento via chat

Parnamirim, Rio Grande do Norte

R$2K - R$2K /mo

(Employer provided)

View job

Supervisor de Atendimento Bilíngue

Agente de Atendimento - App de Mobilidade - Frontline (madrugada)

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TP Customer Service Associate reviews

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