Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,499 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 12,499 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

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TP

TP Client Associate reviews

4.1

83% would recommend to a friend

(12,499 total reviews)

Jorge Amar

93% approve of CEO

77% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

3.9

Compensation and benefits

Client Associate employees have rated TP with 4.1 out of 5 stars, based on 12,499 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Gerenciamento e consultoria industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

5.0

Apr 27, 2026

Good starting company for beginners in BPO

Customer service representative

Recommend

Business Outlook

Pros

Friendly teammates and supportive team leaders. Good training for beginners with no BPO experience. Salary is paid on time and incentives are achievable. Opportunity to improve communication skills and customer handling. Company provides equipment and structured processes.

Cons

Growth or promotion may take time depending on account availability.

TP Response

2mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

3.0

Apr 27, 2026

Average

Customer service representative

Recommend

Business Outlook

Pros

Healthy and comfortable physical environment

Cons

Low salaries and nearly impossible bonusses

5.0

Apr 24, 2026

Agent

Customer service representative

Recommend

Business Outlook

Pros

The training sessions were full of fun learnings that helped the newbies become more confident, and the discussions were highly engaging. The TP Uprise site is unique, modernized, and offers a welcoming ambiance.

Cons

The training sessions are intensive and fast-paced, which can sometimes leave new employees struggling to keep up. Having tenured co-agents around is truly a blessing.

TP Response

2mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 157 - 159 of 12,499 Reviews

Jobs at TP

Agente de Atendimento - Aplicativo Food Delivery

Agente de Atendimento - Aplicativo Food Delivery

Agente de Atendimento - App de Mobilidade - Frontline (madrugada)

São Gonçalo do Amarante, Rio Grande do Norte

R$2K - R$2K /mo

(Employer provided)

View job

Agente de Atendimento - App de Mobilidade - Frontline (madrugada)

Agente de atendimento - atendimento via chat

Parnamirim, Rio Grande do Norte

R$2K - R$2K /mo

(Employer provided)

View job

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TP Client Associate reviews

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Good starting company for beginners in BPO

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