Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,151 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,151 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13864) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,151 total reviews)

Jorge Amar

95% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,151 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,151 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated 28% above average by Customer Service. professionals compared to other employers within the Gerenciamento e consultoria industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Apr 13, 2026

La empresa brinda muy buena calidad de salud

Customer service

Recommend

Business Outlook

Pros

Transporte Salud Educación Flexibilidad Tranquilidad

Cons

Ubicación Nómina Tiempo de break Aire acondicionado Ruta

TP Response

2mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Apr 13, 2026

Es una empresa muy completa que nos brinda muchos beneficios y es uno de los mejores trabajos

Customer service

Recommend

Business Outlook

Pros

Empresa con muchos beneficios en cuanto a asociaciones con diferentes empresas, el pago es puntual, hay comisiones seguras, ambiente laboral muy agradable

Cons

No hay ninguna queja y todo está muy bien

TP Response

2mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Apr 13, 2026

En mi experiencia ha sido muy buena empresa.

Customer service

Recommend

Business Outlook

Pros

Pago puntual, buen ambiente laboral, horarios flexibles

Cons

Hasta el momento todo ha sido bueno

TP Response

2mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

Viewing 31 - 33 of 1,151 Reviews

Jobs at TP

Agente de Atendimento - Em Plataforma de Filmes e Séries

Agente de atendimento Multiskill - Jogos

Parnamirim, Rio Grande do Norte

Agente de Atendimento - App de Mobilidade - Frontline (madrugada)

Agente de Atendimento - App de Mobilidade - Frontline (madrugada)

Agente de atendimento - atendimento via chat

Parnamirim, Rio Grande do Norte

View all Customer Service. Jobs

TP

TP Customer Service reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

La empresa brinda muy buena calidad de salud

Es una empresa muy completa que nos brinda muchos beneficios y es uno de los mejores trabajos

En mi experiencia ha sido muy buena empresa.

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