Is TP a good company to work for?

TP has an overall rating of 4.4 out of 5, based on over 100,767 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 89% of employees would recommend working at TP to a friend and 83% have a positive outlook for the business. The best reviews about TP have been left by employees working as Gerente Sênior , Analista De BI Sênior and Supervisor Especialista .

Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

São Paulo , Natal , Parnamirim , São Gonçalo do Amarante , Aracaju , Rio de Janeiro , Barueri , Salvador , Lapa , João Pessoa , Recife , Barra Funda , Maceió , Lapão , Guarulhos , Feira de Santana , Brasileira , Fortaleza , Santo André , Curitiba , Belém , Osasco , Francisco Morato , Sergipe , São Luís , Bom Jesus da Lapa , São José do Rio Preto , Mauá , Suzano , São Bernardo do Campo

TP reviews

4.4

89% would recommend to a friend

(74,724 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (74,724 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TP has an employee rating of 4.4 out of 5 stars, based on 74,724 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 28% above average for employers within the Gerenciamento e consultoria industry (3.5 stars).

Reviews by job title

75K reviews

5.0

Aug 6, 2015

Proactive churn management agent

Customer service representative

Recommend

Business Outlook

Pros

It is a steady paying job with great transportation and health and dental benefits like car insurance and a discount for public transportation the longer you stay and go with the flow of the constant changing rules the more you will be considered for a promotion with little to no effort. If you love customer service you will love this place.

Cons

If you are trying to move up fast it wont happen unless you are a suck up to the higher ups. Good work and lots of appreciation from your superiors and the client is not a good unless you are happy with staying at an entry level position.

TP Response

9y

Thank you very much for taking time to write that review. Our goal is to provide our employees a postive environment while being given great benefits and opportunities for career advancement. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. Have a great day ahead!

2.0

Aug 5, 2015

Verizon Fios Tech

Technical support representative

Recommend

Business Outlook

Pros

-Most of my coworkers were friendly and helpful. -A lot of actual talent working there. -Rather flexible schedule. -Easy hiring process.

Cons

-Absolutely astonishing turnover rate. They have a permanent Now Hiring sign on the building, facing 270. -Issues are rarely addressed unless it can be handled by a direct supervisor. -Few opportunities for advancement. -They will hire anyone to fill positions. If you have to type with one finger at a time, you'll be hired for a tech support role.

TP Response

9y

We appreciate your feedback. We want to make sure our employees are treated well, listened to and provided support while being given opportunities for career advancement. Thank you for being candid with your review and we will make sure to take all these into consideration moving forward.

2.0

Aug 4, 2015

Poor/unprofessional management/

Technical support advisor

Recommend

Business Outlook

Pros

- Flexible schedule. - You get to know nice people. - Managers would beg with to do overtimes.

Cons

- Managers focus more on the negative than the positive: You would never hear a "Good Job" from a manager but would yell at you for receiving a bad customer satisfaction review, which is a very unprofessional way to communicate with employees. - The Human ressources employees do not do their job correctly. You can have a problem with your pay during the first months working there. - You are a robot getting paid 12.55$ for taking back to back calls from the whole North America, including American calls. - Teleperformance employee do not get days off on holidays. Yes you will be working on Christmas. The most ridiculous thing is that Canadian workers work during AMERICAN and CANADIAN holidays. - If you wish to have a career opportunity for the company, you will have to help the manager by become an informant. It creates a bad atmosphere.

TP Response

7y

Thank you for sharing your opinion. We are committed to catering to our employees' needs and making them feel that they are treated well and valued. Kindly share your feedback with us at http://bit.ly/TPHR-newform. Rest assured, we will be doing proper investigation and will take the necessary steps to rectify the issue.

Viewing 73690 - 73692 of 74,724 Reviews

Jobs at TP

Agente de atendimento Multiskill - Jogos

Parnamirim, Rio Grande do Norte

Agente de Atendimento - App de Mobilidade - Frontline (madrugada)

São Gonçalo do Amarante, Rio Grande do Norte

Agente de Atendimento - App de Mobilidade - Frontline (madrugada)

Agente de atendimento - atendimento via chat

Parnamirim, Rio Grande do Norte

Agente de Atendimento - Aplicativo Food Delivery

TP

TP reviews

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Proactive churn management agent

Verizon Fios Tech

Poor/unprofessional management/

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