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      TP

      Engaged Employer

      TP reviews

      4.4

      89% would recommend to a friend

      (74,579 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Career opportunities

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Compensation and benefits

      TP has an employee rating of 4.4 out of 5 stars, based on 74,579 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 28% above average for employers within the Gerenciamento e consultoria industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      75K reviews
      5.0
      Mar 5, 2015

      Endless Opportunity and a Great Place to Work!!!

      Recruiter
      Recommend
      Business Outlook

      Pros

      Management is knowledgeable and friendly. Coworkers are great and like my second family. Workplace is very well organized and you receive great training. There are lots of advancement opportunities if you work hard and want it. I love that we promote from with in. We have several parties a month to let the employees know that they are appreciated. Overall a great place to work!!

      Cons

      I do not have any cons. We even have a suggestion box that management pays attention to and accommodates whenever possible. I love my TP family.

      avatar
      TP Response
      7y
      Thank you for your review. Our goal is to provide incentives and bonuses to encourage our employees to work harder. We also make sure to provide career growth opportunities as well as a friendly working environment. Have a nice day!
      5.0
      Mar 5, 2015

      Great Opportunity w/ Range of Experiences

      Trainer
      Recommend
      Business Outlook

      Pros

      Company that promotes from within. Gives you the opportunity to try new things. While this might vary by project/site, as an agent and then supervisor, I got to help in areas that weren't my traditional role. I had the chance to see what I liked/didn't like. If you come with a good attitude and professional demeanor, you will be given an opportunity to increase your skillset & experiences. Definitely a family vibe work atmosphere as well.

      Cons

      Because we are a company that promotes from within, some people interpret that as a promise. Some co-workers of mine have felt they were overlooked or have been "stuck" in a position. You need to be realistic about how long it can take to advance a career. This job/company is fast paced, so change happens quickly sometimes (especially during busier holiday season) but that doesn't mean you don't have the work and earn the extra opportunities. I think TP could sometimes be more straightforward about the opportunities that are open. I think we set everyone up to think they WILL succeed quickly, and when they don't, they blame us (when its really they're performance/attitude etc). Pay is not necessarily the highest compared to other call centers. But the range of experiences I've had, that I can now put on a resume. and the fact I love my job, make it worthwhile for me.

      avatar
      TP Response
      7y
      Thank you for bringing this to our attention. We see to it employees are treated well while recognized for their hard work and dedication to their job. Kindly share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com and we will make sure to take all these into consideration moving forward.
      5.0
      Mar 5, 2015

      A great place to work and caring staff

      Assistant call center manager
      Recommend
      Business Outlook

      Pros

      I have been with Teleperformance for just under 4 years. I have advanced in my career and work with some amazing people. It's truly a company that cares about it's employees. If you want to grow and build a career it can happen here, it did for me.

      Cons

      Just like every job it is what you make of it. I have nothing negative to comment as I love my job and my company and I make the best of it each and every day!

      avatar
      TP Response
      8y
      That's great to hear! Our aim is to provide our employees a stable job with plenty of career opportunities so that they will be encouraged to work harder. If you wish to share your feedback, please go to http://bit.ly/TPHR-form. Best regards and we wish you success in the future.
      Viewing 73837 - 73839 of 74,579 Reviews
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      Glassdoor has 100,594 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.