Question 1

Is TP a good company to work for?

Accepted Answer

TP has an overall rating of 4.4 out of 5, based on over 100,389 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 88% of employees would recommend working at TP to a friend and 83% have a positive outlook for the business. The best reviews about TP have been left by employees working as Gerente Sênior, Analista De BI Sênior and Supervisor Especialista.

Question 2

Does TP pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

Question 3

How satisfied are employees working at TP?

Accepted Answer

88% of TP employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13841), Customer Service Representative (CSR) (5138), Customer Service Agent (2580), Analyst (1525), Customer Service (1470), Expert em Interação (1406), Content Moderator (1238), Supervisor (1107), Call Center Agent (1068), Customer Service Associate (933), Agent (895), Team Leader (812), Executive (778), Operations Customer Expert 1 (698), CSA - Customer Service Associate (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2022 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1782 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1750 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1500 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1255 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3802 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2459 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1519 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 355 reviews)); "Poor communication and understanding skills" ((in 288 reviews))

Question 7

What are employees saying about TP layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

Question 8

What are the top reviewed TP locations?

Accepted Answer

São Paulo, Natal, Parnamirim, São Gonçalo do Amarante, Aracaju, Rio de Janeiro, Barueri, Salvador, Lapa, João Pessoa, Barra Funda, Recife, Maceió, Lapão, Guarulhos, Feira de Santana, Brasileira, Fortaleza, Santo André, Curitiba, Belém, Osasco, Francisco Morato, Sergipe, São Luís, Bom Jesus da Lapa, São José do Rio Preto, Mauá, Suzano, São Bernardo do Campo

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Its ok , leaves a lot to be desired if you want to move higher than supervisor.

One of the best call centers around!

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