Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,149 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,149 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13850) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1406) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (704) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1983 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1764 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1496 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3767 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2485 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1501 reviews)); "Bad managment and supervisor." ((in 498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews))

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TP

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,149 total reviews)

Jorge Amar

95% approve of CEO

82% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Senior management

4.3

Compensation and benefits

4.2

Work/Life balance

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,149 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated 28% above average by Customer Service. professionals compared to other employers within the Gerenciamento e consultoria industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jun 10, 2026

Buena flexibilidad y ambiente, pero instalaciones inadecuadas

Customer service

Recommend

Business Outlook

Pros

Beneficios Flexibilidad horaria Actividades Entorno amigable

Cons

Instalaciónes poco adecuadas Incentivos para las campañas Equipos poco eficientes

TP Response

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

4.0

Jun 9, 2026

Supportive work environment, but shifts affect mood

Customer service

Recommend

Business Outlook

Pros

Good work field with good support

Cons

Rotational Shifts will distrub your Mood Swing

3.0

Jun 3, 2026

Good workplace, but salary is below average

Customer service

Recommend

Business Outlook

Pros

Good place to work work

Cons

They offer less basic salary.

TP Response

We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.

Viewing 7 - 9 of 1,149 Reviews

Jobs at TP

Agente de atendimento - atendimento via chat

Parnamirim, Rio Grande do Norte

R$2K - R$2K /mo

(Employer provided)

View job

Supervisor de Atendimento Bilíngue

Agente de Atendimento - Em Plataforma de Filmes e Séries

Agente de atendimento - atendimento via chat

São Gonçalo do Amarante, Rio Grande do Norte

R$2K - R$2K /mo

(Employer provided)

View job

Agente de Atendimento - Aplicativo Food Delivery

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TP reviews FAQs

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TP

TP Customer Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Buena flexibilidad y ambiente, pero instalaciones inadecuadas

Supportive work environment, but shifts affect mood

Good workplace, but salary is below average

Jobs at TP

TP reviews FAQs

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