TP Customer Service reviews

4.4

91% would recommend to a friend

(1,150 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,150 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated 28% above average by Customer Service. professionals compared to other employers within the Gerenciamento e consultoria industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Feb 26, 2020

Customer service agent

Recommend
Business Outlook

Pros

Nothing nothing at all. No perks No advantages They managed to skip benefits by keeping short contracts.

Cons

If you are asked by floor manager Not support Not supervisor But the floor manager to come in for overtime Do not do not do not follow the instructions They lie and cheat later when you are on the job or even days later they will tell you it wasn't on verint so you did the work for free lol.

3.0
Feb 18, 2020

It was good

Recommend
Business Outlook

Pros

Everything is good..only work pressure is more

Cons

They don't grant leaves

avatar
TP Response
3y
Thank you for your review. All the best and have a nice day!
2.0
Feb 18, 2020

phone agent

Recommend
Business Outlook

Pros

working at home was a plus

Cons

poor tools to work with. they claim you have all the tools needed to help your customers, but its basically putting you in a computer and tell you to help all your customers by googling using their own system. so you have to figure out the issues by researching while on the phone with an angry customer. training is not great

Viewing 1084 - 1086 of 1,150 Reviews

Glassdoor has 100,830 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.