Is TP a good company to work for as a Technical Process Associate?

Technical Process Associate professionals working at TP have rated their employer with 5.0 out of 5 stars in 741 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Process Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Process Associate interview questions at TP .

Does TP pay Technical Process Associate employees well?

Technical Process Associate professionals rate their compensation and benefits at TP with 5.0 out of 5 stars based on 741 anonymously submitted employee reviews. This is 15.1% better than the company average rating for salary and benefits. Find out more about Technical Process Associate salaries at TP.

How happy are Technical Process Associate professionals working at TP?

99% of Technical Process Associate employees at TP would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Technical Process Associate professionals have also rated TP with a 5.0 rating for work-life-balance, 5.0 rating for diversity and inclusion, 5.0 rating for culture and values and 5.0 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13866) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1243) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Technical Process Associate reviews

5.0

99% would recommend to a friend

(741 total reviews)

Jorge Amar

100% approve of CEO

99% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (741 reviews)

Ratings by demographic groups

Race / Ethnicity

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Technical Process Associate employees have rated TP with 5.0 out of 5 stars, based on 741 company reviews on Glassdoor. This indicates that most Technical Process Associate professionals have an excellent working experience there. TP is rated 45% above average by Technical Process Associate professionals compared to other employers within the Gerenciamento e consultoria industry (3.5 stars).

Reviews by job title

741 reviews

5.0

Jun 16, 2024

Nice Place

Process executive

Recommend

Business Outlook

Pros

In situations where a process is ramping down, Teleperformance will try its best to reallocate redundant employees to a different process based on their skillset rather just firing them.

Cons

Salary is not up to the mark.

TP Response

2y

Thank you for your review. All the best and have a nice day!

5.0

Jun 12, 2024

Supportive Management

Process executive

Recommend

Business Outlook

Pros

The management team is always ready to provide you with the support that you need.

Cons

Nothing challenges Found here , all good

TP Response

2y

Thank you for your review and for letting us know how we are doing. Best regards!

5.0

Jun 12, 2024

TP BPO

Process associate

Recommend

Business Outlook

Pros

Teleperformance has one of the best management , everything is handled very efficiently and in order.

Cons

I did not find any cons yet.

TP Response

2y

Thank you for your review and for letting us know how we are doing. Best regards!

Viewing 406 - 408 of 741 Reviews

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TP

TP Technical Process Associate reviews

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