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Texas Roadhouse

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Texas Roadhouse reviews

3.8

72% would recommend to a friend

(8,049 total reviews)

Jerry Morgan

79% approve of CEO

63% positive business outlook

Texas Roadhouse has an employee rating of 3.8 out of 5 stars, based on 8,049 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Texas Roadhouse employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Dec 13, 2023
Recommend
Business Outlook

Pros

Great working environment with friendly staff and managers. Lots of attempts by management to make the job more fun for servers, which makes the hours pass faster. The employee discount is decent too, at 30% for you and your family every time you eat at the restaurant (whether you are working a shift that day or not).

Cons

Only get a 3 table section, which means at roughly 1 hour per table sitting, and on average 4-5 hour shifts, you don't make much money. I regularly leave with maybe $100 in tips for the night after the tipshare. Also, there is a trend for large parties to be riskier, as they take longer to serve and are more likely to skimp on tipping, sometimes entirely. This has happened to me a few times, with the worst being done to me by the family of a fellow employee. I would love to see a mandatory gratuity put into place for large parties (more than 6 people) in order to help cut down on this issue. I also would love to see Texas Roadhouse implement the same type of system that I know Outback Steakhouse uses, where all employees and their families MUST tip 20% during their own visits or risk losing their employee discount. This would prevent internal tensions from situations like the one I experienced where I lost what should have been a $70 tip from my coworker's family.

5.0
Nov 7, 2023

Enjoyable Job

Recommend
Business Outlook

Pros

Fun, outgoing atmosphere, great and extensive training that continues past initial employment to keep workflow streamline and keep positive experiences high for customers. You get three tables assigned to you to serve your entire night so workload isn’t stressful if you’re good at multitasking.

Cons

Occasional temper flare-ups that weren’t handled appropriately by management. The job is a lot of standing and walking, so if you don’t enjoy being busy don’t work here. The Legendary hours will have you sweating running back and forth. Not a job for someone who isn’t quick and decisive and can multitask efficiently.

Viewing 58 - 60 of 8,049 Reviews

Glassdoor has 8,149 Texas Roadhouse reviews submitted anonymously by Texas Roadhouse employees. Read employee reviews and ratings on Glassdoor to decide if Texas Roadhouse is right for you.