The Cigna Group reviews

3.5

64% would recommend to a friend

(6,784 total reviews)
avatar

David Cordani

67% approve of CEO

56% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews
1.0
Aug 9, 2023

There are many reasons to avoid this company

Anonymous employee
Recommend
Business Outlook

Pros

There are some great people and significant talent in IT. Prior to the Future of Work initiative, being able to work remotely, and having flexible work environment was a huge plus.

Cons

Where do I even start? Besides being forced back into the office, despite being hired to work fully remote and having that stated in my offer letter, and Cigna using that perk as a salary bargaining tool, there are other issues with this company. Leadership in general is apathetic. Longstanding employees resist change and make getting anything done almost impossible. There are much better companies out there to work for. It’s just not worth it.

1.0
Jul 13, 2023
Recommend
Business Outlook

Pros

None anymore. They used to treat employees well, but now just talk about compassion and empathy while doing the opposite.

Cons

Everything. This is an empty company that is all about ideas, but no substance. They claim that taking care of patients is what drives the success of the company, but in reality, they reject every claim they possibly can to maximize profits at the patients expense. That was fine while they were treating employees fairly, but now they have engaged in a “Return to Work “initiative that is forcing everybody within 50 miles of a Cigna office to commute , including people that have worked from home for over 15 years and took the job because of it. Almost all of the employees at this company are irate over this decision and David Cordani remains tone deaf and will not listen to feedback. He acts like a politician that never answers employees concerns. He continues to speak about compassion and empathy, yet inflicts maximum stress and anxiety on his employees by forcing them to unnecessarily commute, resulting in them spending less time with their families and more money on gas and tolls in an inflationary environment where people are already struggling to make ends meet. David Cordani used to be a great CEO, but it is clear that time has passed him by. He used to embrace remote work and speak of being on the cutting edge from a technology perspective. Cigna employees are not stupid and see the hypocrisy in this sudden change of position. It’s clear that there is an underlying reason he is pushing this so hard (tax breaks and trying to get long tenured people to quit so the company doesn’t have to pay out well earned severance packages). I’m sure all of this will continue to line his pockets with millions as he destroys the company that the actual employees built up. This will especially impact the Express Scripts PBM, which is by far the largest revenue driver for Cigna. The vast majority of Express Scripts employees have worked from home their entire careers and have built this company into the largest PBM in the country that serves over 100 million Americans. A majority of senior leaders and contributors are now looking for the exit doors because of this ridiculous policy that is being enforced . Furthermore, our two largest competitors are embracing remote work to ensure they acquire the best talent. The good news is, if you are looking for a job, there will soon be many openings because all of the talent is looking to get out of here as quickly as possible. If you own Cigna stock, sell it ASAP. If you don’t, short the hell out of it.

2.0
Jun 29, 2023
Recommend
Business Outlook

Pros

- Over 25 years at company and have met a lot of great, smart people across the country - 20÷ years of work at home (which is now changing - see cons) - Variety of projects and opportunities

Cons

A new initiative that revokes thousands of workers remote work status and is forcing people back into an office, even those who have worked successfully at home for decades. There is no clear reason for this, and examples frequently given are so that "you can grab coffee with someone" or "go to lunch and take a walk." Our teams and matrix partners are spread out all over the country, which I love. Placing people in a random office is not bringing people together who actually work together. There's also not enough real estate to actually make everyone go in an office, so there's a designation for "in office interim work at home" which is even more confusing than the initiative itself. People on the same teams with the same roles are being given different designations, which is causing confusion and anger. Why are some being forced in office while others get to continue "interim WAH" The initiative has no clear objective, other than we need to make in person friends at work regardless of whether we actually work together on anything, and has a very ambitious interim work at home status. This will limit job opportunities and growth as all new postings will now have to be aligned to certain offices instead of remote.

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