Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Twilio

      Is this your company?

      Twilio reviews

      3.9

      72% would recommend to a friend

      (2,074 total reviews)
      avatar

      Khozema Shipchandler

      84% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      Twilio has an employee rating of 3.9 out of 5 stars, based on 2,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Twilio employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      2K reviews
      1.0
      May 14, 2021

      As always, it depends

      Manager
      Recommend
      Business Outlook

      Pros

      Fantastic company- I just happened to join a bad vertical. Great benefits (although this may be changing) Inspiring leadership

      Cons

      The company as a whole is great. My only recommendation is to be careful which group you join. The company has gone through rapid growth and does not weed out toxic managers. My supervisor demeaned and insulted her colleagues and staff. This supervisor was constantly gas lighting all of us. It made for a hostile, risky and frustrating work experience. I was very sad to resign but there was no way for me to make a internal move away from this person. But would definitely return if management changes!

      2.0
      Apr 20, 2020

      Terrible place to work

      Engineer
      Recommend
      Business Outlook

      Pros

      Food, snacks, and tshirts are nice.

      Cons

      No work life balance. The managers have zero people skills. There is no enablement and expectations are too high. Managers belittle their teams.

      3.0
      Mar 9, 2020

      Has so much potential

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Twilio has great products and has really hard working genuine employees. There are efforts towards diversity. Benefits are great

      Cons

      My experience with managers as always been tough. With growing very large very fast, little has been done to ensure that higher ups are equipped with skills to manage their teams. It's a common occurrence for folks to joke about burn out because it's very real here. In order to be successful, your mental health and work life balance will have to suffer. They will only make changes or give you support when you're either ready to give up or already gone.

      Viewing 52 - 54 of 2,074 Reviews
      Related searches: Twilio jobs | Twilio salaries | Twilio benefits | Twilio interviews | Twilio conversations
      ReviewsTwilio reviews

      Glassdoor has 2,320 Twilio reviews submitted anonymously by Twilio employees. Read employee reviews and ratings on Glassdoor to decide if Twilio is right for you.