Wargaming reviews

Those that care about doing the job right rather than focusing on career progression are in the wrong place. Also, you better get a master's degree on office politics if you want a promotion here. The TV show House of Cards will be a useful introduction for how things work around. For what I can say, there's no sense of pride nor joy for what most people do. Very sadly, most employees work here as they could work for a potato company, with all due respect for those companies related with potatoes, and would mean exactly the same for them. Middle Management is staggering self complacent, lazy for the most part and bitter if you dare to bother or force them to deliver results. Also, the lack of competent staff is widely spread amongst all positions within the company. Those employees that were good or too good for Wargaming, left. From those that have not left, yet, a few of them may be pleasant and competent, although the lack of motivation hinders results. For sure, there's still a very reduced amount of people that somehow, despite management and how they've been treated in the company, still deliver results. For how long these people will stay around, that remains to be seen. Nepotism and despotism runs deep and strong, specially around middle management in Community, but they're good at covering themselves. The Underwoods would be proud of you. My advice: choose your work "friends" wisely.

To begin, this review is strictly for the Customer Service department so I cannot comment on other area's. Carrier advancement is close to nonexistent. In order for you to advance to another department you need face time with them. This means if you're doing your job you will not have time for it. Sure you can get lucky and get one of the very few good leads and have a shot, but the odds are severely against you. While there are 2 leads that are good most range from either slackers, incompetent or delusional. They rather count beans than manage the people in the department. I was shocked to find out most had management experience because it doesn't show. Don't think they will take feedback because they don't unless you agree with them. Training is poor. Don't expect it, be ready to be told "read the manual" a lot. That manual is online, disorganized, often out of date and can barely be called a information database much less a training tool. Scheduling is done via bidding for open spots. Which on the face of it isn't horrible. But consider for a moment that we respond to customers via email with an expected response time of less than 24 hours. We don't communicate through live chat or phone. So whats the point of stressing people to cover an 18 hour window? There isn't but yet we do.