Zara reviews

The company expects you to be able to act as a general manager, operational manager and support other departments while you are in the middle of solving a customer issue. And also trying to cover shifts for 5 employees who called in sick or didn't show up to work. The company doesn't provide the departments with enough labour hours in order to run the floor according to their "standards", so the managers end up doing most of the work as floor staff.

The most unorganized work environment I've ever been to! I got reffered by a friend so pretty much got hired on the spot but I specifically told them the days I needed off and that my availability might change because of certain family situations. They gave me the ok and told me I wouldn't be working till the week after. I then get a text from my friend saying that I am working on the same week I got hired. No email, no call, like how did they expect me to know and come in? I told the manager there what had happened and I got zero response and got scheduled the day I requested off and got accepted for. It was just tossed aside and I got assigned more work. I t was a very tough first day since two people didn't show and all the pressure was on me but I'm still learning and I wasn't even getting my questions answered like what's my employee number or if I need a walkie. They also denied my change in availability which honestly wasn't that bad( I just asked for opening shifts on the weekends till 3pm so it's still 5hrs which is the minimum for me) but no they put me on for more than 8 hrs almost everyday leaving me to be home at 11pm. I was getting told two different things at the same time not knowing who to listen to. Even the store layout was confusing. I just tried to do my job and help customers with the knowledge I had on the first day. Overall, don't work here unless you want to be under a lot of stress and want to go home crying Most people I talked to were quitting anyways, even my friend and I think that already says a lot