Zara reviews

3.3

52% would recommend to a friend

(9,532 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,532 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Nov 15, 2020
Recommend
Business Outlook

Pros

-Some people are decent and have compassion/ empathy. Usually casuals you hardly see.

Cons

where do i start - Arrogant, power hungry and money driven management with no people skills, compassion or empathy. - HR who only support the power hungry managers because Zara is a money driven business. Don't let the fake "we care" blah blah fool you into thinking they care about your feelings as a human, let alone your want to progress. - 10 minutes briefings before every shift you don't get paid for - Huge tasks with unrealistic time limits - Really low wage. And i mean, really low. Always underpay and pay doesn't increase due to length of time you've been employed like most other companies. -Almost no internal promotion; all new positions are hired externally ( no career progression) - Low morale - No recognition or praise, immediate scalding if you make a harmless mistake - No proper training or guidelines - Crazy hours never needed for retail. Starting at 7am for fast fashion or retail is unjustifiable - Dated POS system - Intimidating and also power hungry head office team who come in, bark demands, upset everyone, then leave? - Expected to skip breaks/ supervisors never send people on breaks - Severe favouritism

1.0
Nov 8, 2020

Floor sales

Recommend
Business Outlook

Pros

The only pro was meeting some lovely workers

Cons

- management absolutely atrocious - no breaks - no support - no training - overworked and underpaid - everyone is unhappy, unmotivated and depressed due to bad management and unrealistic expectations and penalties if not met - nothing is good enough for management who do absolutely nothing themselves - DO NOT EVER WORK HERE (would rate 0 if i could) - Absolutely soul sucking

1.0
Jul 15, 2019

Terrible Workplace

Recommend
Business Outlook

Pros

Easy to move up into management if you can survive the terrible work environment

Cons

Takes 3 months full time work to get staff discount Management doesn't care about you, they see you as easily replaceable Shift time are awful, some days you work until 10pm and then can start at 7am the next day Don't pay you penalty rates No variety, all you do is fold tables, tidy rails, or run items from the fitting room back onto the floor. No actual customer service/selling. Store is always super hot, they don't allow drink bottles on the floor so always dehydrated and sweaty

Viewing 70 - 72 of 9,532 Reviews

Glassdoor has 15,264 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.