Is Zara a good company to work for?

Zara has an overall rating of 3.3 out of 5, based on over 15,265 reviews left anonymously by employees. This rating has been stable over the past 12 months. 52% of employees would recommend working at Zara to a friend and 48% have a positive outlook for the business. The best reviews about Zara have been left by employees working as Assistente De Vendas , Gerente Comercial and Atendente .

Does Zara pay their employees well?

According to anonymously submitted Glassdoor reviews, Zara employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Zara. This rating has been stable over the past 12 months.

How satisfied are employees working at Zara?

52% of Zara employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zara 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Zara?

Sales Associate (2392) , Sales Assistant (1672) , Cashier (555) , Vendedor (431) , Sales Associate/Cashier (397) , Retail Sales Associate (393) , Vendeur (286) , Visual Merchandiser (263) , Dependiente (222) , Vendeuse (212) , Retail Sales Assistant (189) , Dependiente Tienda (184) , Stock Associate (153) , Sales (150) , Retail Assistant (140)

What are the pros of working at Zara according to real employee reviews?

"The pay was good but not enough for amount of work they put on The 25% discount" ((in 654 reviews)); "Most people are nice and friendly to work with" ((in 354 reviews)); "Salary was good and retail" ((in 297 reviews)); "people always make me to work hard and well great coworkers the best one" ((in 273 reviews)); "Great team to work with and definitely on your feet as Zara is always busy." ((in 243 reviews))

What are the cons of working at Zara according to real employee reviews?

"Poor management in Zara as everyday need to do tidy up job till late and no ot claimable" ((in 1040 reviews)); "not all of them of course but most of the managers are rude and pretty distanced with employees." ((in 610 reviews)); "Long hours on your feet: at the end of your shift your body will ache" ((in 388 reviews)); "No training just expect you to know how to do things a lot so when you do things wrong it bothers a lot of people" ((in 136 reviews)); "late working hours and have to look after the whole store" ((in 108 reviews))

What are the top reviewed Zara locations?

São Paulo , Rio de Janeiro , Belo Horizonte , Curitiba , Porto Alegre , Fortaleza , Brasília , Campinas , Recife , Florianópolis , Goiânia , Vitória , Londrina , Barueri , Ribeirão Preto , Salvador , Sorocaba , Cajamar , São José do Rio Preto , Joinville , Belém , São Luís , São José dos Campos , São Caetano do Sul , Uberlândia , São José , Manaus , Balneário Camboriú , Blumenau , Jundiaí

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Zara

Part of Inditex

Zara reviews

3.3

52% would recommend to a friend

(9,531 total reviews)

Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Compensation and benefits

3.1

Culture & values

3.1

Career opportunities

3.0

Work/Life balance

2.9

Senior management

Zara has an employee rating of 3.3 out of 5 stars, based on 9,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

1.0

Feb 4, 2018

Nightmare

Retail sales assistant

Recommend

Business Outlook

Pros

The only pros was the 2 weeks notice.

Cons

High stuff turnover. Crazy workload. Manager are not trained to manage people. People are bullied on a daily basis. HR does not answer to any complaint, Working in Zara is a nightmare.

2.0

Dec 27, 2017

Not a good place to work

Cashier

Recommend

Business Outlook

Pros

Employee discount Flexible working hours

Cons

Management are absolutely rude and inconsiderate. Ignored me the whole time I was working there and made me feel uncomfortable/ invisible. When my grandfather passed away they didn't really seem to care much, none of them offered their condolences and were only concerned about me showing proof in order for me to take time off work to attend his funeral. I literally had to chase them around for 2 months until they gave me uniform and the break wasn't long enough considering the amount of work you end up doing. Everyone is literally miserable in the store and most of the staff are unfriendly. Everyday customers would complain about the managers being rude and condescending.

1.0

Dec 4, 2017

Zara Brent Cross

Cashier

Recommend

Business Outlook

Pros

25% staff discount Some friendly colleagues and helpful managers

Cons

Incredible attitude of the senior cashiers and some of the managers - rude, never taking your side in disputes with rude customeres when you did nothing wrong, not giving you a proper training but expecting you to work faster than humanly possible Very disorganised store Poor air conditioning in the store making the work unbearable!!

Viewing 76 - 78 of 9,531 Reviews

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Nightmare

Not a good place to work

Zara Brent Cross

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