Zara reviews

3.3

52% would recommend to a friend

(9,531 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Dec 1, 2017
Recommend
Business Outlook

Pros

- staff discount - friendly colleague - Christmas bonus

Cons

managers were very nasty, especially spanish ones crazy work load forget to have a life because it will be sucked by Zara

1.0
Nov 28, 2017
Recommend
Business Outlook

Pros

absolutely nothing. WORST PLACE EVER TO WORK

Cons

was the worst job i have ever had in my life. worked in the Stratford City Zara, Westfield - managers were horrible, shop floor was always a mess. i called in sick over 10 times in 2 months as i honestly hated going in to work. they love getting the commission and its all they care about. i cried twice whilst working there. honestly it isnt worth it. and even after when i left i had so much anger inside of me for 2 months. DONT DO THIS TO YOURSELF.

2.0
Jul 22, 2017

Rude, rude, rude.

Recommend
Business Outlook

Pros

25% discount on all Inditex brands, this includes sale items. Free Uniform Monthly commission

Cons

Management have serious attitude problems, like to talk down to staff and take stress out on them. Always short staffed so everyone has to work 100x harder than they should with no recognition of their efforts from management. Consistently made to work after hours without being paid, and expected to start work 15 mins early and not be paid for it. If you leave, the company withholds your wages for 10 days after payday so they can 'adjust everything'. As if the staff aren't rude enough the customers are even worse, long days of customers screaming and shouting at you for things out of your control. Your bag is searched every time you enter and leave the store, and your locker checked regularly as the company doesn't trust their staff not to steal from them. Management are racist and assume that anybody who enters the store who isn't white and middle class is a thief. You are told to not discuss HR issues such as sickness and holiday on social media, but it's perfectly acceptable for management to contact you about shift changes and other HR issues via social media.

Viewing 79 - 81 of 9,531 Reviews

Glassdoor has 15,265 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.