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      Zara

      Part of Inditex

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      Zara reviews

      3.3

      52% would recommend to a friend

      (9,535 total reviews)
      avatar

      Mr. Óscar García Maceiras

      63% approve of CEO

      48% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.1

      Culture & values

      3.1

      Career opportunities

      3.0

      Work/Life balance

      2.9

      Senior management

      Zara has an employee rating of 3.3 out of 5 stars, based on 9,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      4.0
      Feb 9, 2024

      Mostly positive experience

      Mentor
      Recommend
      Business Outlook

      Pros

      Well paid Commission paid Bonus earned Promotions internally

      Cons

      Very early delivery shifts Rota can change at short notice Lack of training and development unless you are one of the chosen ones

      4.0
      Jan 17, 2024

      An interesting job

      Cashier manager
      Recommend
      Business Outlook

      Pros

      Learnt better leadership skills and how to problem solve when things came up. Staff discounts were always a bonus and I worked with some nice people. I made the job my own and learnt a lot about what I was capable of.

      Cons

      Found that managers and higher ups both in store and those you liaise with via phone/email definitely place a lot on your plate and have an expectation of “just get it done” even if you’ve tried everything you can. A lot of responsibility for not very high pay. Was taking work home with me and on days off would still be sending emails, messaging staff to help them, getting sent messages even late at night regarding work. I take full responsibility that I should’ve set a proper boundary but it seemed to be the way things were done. But hey some people live and breathe Zara. Definitely need more staff on rather than bare minimum to help keeps things moving at a steady pace.

      3.0
      Jan 11, 2024

      Alright

      Sales assistant
      Recommend
      Business Outlook

      Pros

      As with most jobs the best things at zara are the people you work with. For a retail job you get paid fairly well!

      Cons

      Honestly? At times borderline slave labour. Everything is worked out by a productivity calculation that zara works by, that is never accurate and doesn't account for the many problems that can occur during your day. So you're always being reprimanded for "not making productivity". If you work at the fort location on a 40hrs contract you basically have no work life balance. Upper management have absolutely no understanding of how a typical day goes inside the stores.

      Viewing 136 - 138 of 9,535 Reviews
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      Glassdoor has 15,272 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.