FARFETCH Customer Service Representative interview questions
based on 27 ratings - Updated Oct 27, 2024
Easyinterview difficulty
Mostly positiveinterview experience
How others got an interview
86%
Applied online
Applied online
10%
Employee Referral
Employee Referral
5%
In Person
In Person
Interview search
27 interviews
Viewing 1 - 5 of 27 Interviews
FARFETCH interviews FAQs
Candidates applying for Customer Service Representative roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at FARFETCH overall takes an average of 17 days.
Common stages of the interview process at FARFETCH as a Customer Service Representative according to 1 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
The process took 4 days. I interviewed at FARFETCH (Lisboa, Lisboa) in Sep 2022
Interview
The first part of the interview is in group, where you have to answer some questions and participate in a role play.
If you get selected you will move to an indivual interview
Interview questions [1]
Question 1
How I would act in a certain situation with a customer?
I applied online. I interviewed at FARFETCH in Oct 2024
Interview
Diviso in 5 step: conoscitivo, approfondimento sulle esperienze lavorative, business case e discussione, approfondimento su situazioni comportamentali, colloquio finale.
Processo di selezione abbastanza veloce (in una settimana ero arrivata già al terzo step).
HR e area manager ti mettono a tuo agio.
Interview questions [1]
Question 1
Esperienze passate?
Una volta in cui hai raggiunto un risultato di cui vai fiero?
Una volta in cui hai fallito?
Una situazione complicata durante la tua esperienza lavorativa come l’hai risolta?
Come utilizzi l’analisi dei dati?
No communication from recruiter - completely ghosted which is unprofessional and rude after several interviews. I followed up several times to see what was going on in the process and asked for a response regardless of outcome and never even received an automated email rejection. Would not recommend working here or using farfetch to anyone.