FARFETCH Customer Service Representative interview questions

We set up time and interviewer asked me to tell about myself, then we discussed the role and the company and who they were looking for. No tricky questions were asked.

The interview process was long/extensive, but I believe it makes sense, given the position. After going through an initial Skype interview, I was then asked to solve a 7 question case study, both in English and Spanish regarding some specific subjects related to the job. The third step was to come in for my first face-to-face interview with Human resources and Account manager team leader and discuss the case study. The last step was to come in for a final interview with both HR, AM team leader and AM Director. During the extension of the interviews, all the people from Farfetch were always very helpful.