Atento reviews

3.3

56% would recommend to a friend

(470 total reviews)
avatar

Dimitrius Oliveira

50% approve of CEO

42% positive business outlook

Atento has an employee rating of 3.3 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

470 reviews
1.0
Jan 19, 2020

It's a dungeon. Enter at your own risk.

Anonymous employee
Recommend
Business Outlook

Pros

Some good coworkers. Job could be very easy if taken seriously.

Cons

Incompetent managers/administration. Basically no HR. They try to disguise problems with "positivism". They keep elevating standards and no pay raise. Overlook good candidates for promotions; it's like they want the ones they can manipulate. Paychecks may be underpaid from time to time. Minimal communication; usually occurs only if they are required to. Gossipy environment; managers specially promote this. Unfulfilled promises; prizes, incentive programs, changes, etc. People getting fired all the time from any position. Overall tense and toxic environment. The list goes on.

1.0
Jan 11, 2020
Recommend
Business Outlook

Pros

The trainging is very good

Cons

If you make a mistake your yelled at in front of everyone . There is no respect given to any employee. Its a very racist company. They lie about raises given. I was there for 3yrs I never received a raise. There are bonuses given but if your not a certain race they will make up a reason for why you didn't get it. The supervisors and management talk about their employees personal business.

Viewing 397 - 399 of 470 Reviews

Glassdoor has 13,412 Atento reviews submitted anonymously by Atento employees. Read employee reviews and ratings on Glassdoor to decide if Atento is right for you.