Cengage reviews

Thank you for taking the time to share your feedback and for your more than ten years of service at Cengage Group. I appreciate your perspective and the thoughtfulness of your feedback. Organizational transformation—particularly when it involves changes to operating models and workforce structure—is complex and often difficult. These decisions are not made lightly. We are navigating a diverse set of business units, technologies, and team structures, and while we are committed to simplifying how we operate, we understand that this cannot be achieved overnight. It requires thoughtful planning, clear communication, and input from those closest to the work. We also recognize the complexity involved in shifting to a new operating model and the importance of preserving institutional knowledge throughout that process. At the same time, we believe that integrating new perspectives—whether through internal mobility or external partnerships—can help us innovate and adapt in a rapidly changing environment. That balance is not always easy, and we are continuing to evaluate how we maintain critical knowledge while evolving our capabilities. Regarding communication during recent organizational changes, we understand that these moments can create uncertainty, and we remain focused on providing clarity and consistency while maintaining alignment with our values. We aim to strike the right balance between transparency and enabling employees to stay focused on their work. We remain committed to building a stronger, more resilient organization. Thank you again for your contributions during your time at Cengage. —Michael Hansen, CEO