Cengage reviews

3.0

34% would recommend to a friend

(2,396 total reviews)
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Michael Hansen

43% approve of CEO

27% positive business outlook

Cengage has an employee rating of 3.0 out of 5 stars, based on 2,396 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Mar 21, 2011
Recommend
Business Outlook

Pros

The director of my department was fantastic. She trusted me to work independently, didn't try to force me to be someone I'm not, and empathized with my frustration over the bottom-line oriented direction of the company. Coworkers in my department were also great.

Cons

Senior leadership had no connection to its lower staff. They were bad at communicating what was going on, in a time when major staffing cuts were happening. The head of my division of the company was NOT a people person, and seemed baffled when I asked what the company would do to help its employees manage stress and feel rewarded in a very trying time for the company. It became clear that quality was being sacrificed in an effort to cut costs and increase profits. The worst of this was the outsourcing of editing and production work to India. I hated having to communicate with great authors who were frustrated by the company's apparent lack of interest in maintaining the quality of their books.

2.0
Mar 2, 2011

Managers who don't know how to manage

Anonymous employee
Recommend
Business Outlook

Pros

Great place if you're looking for work/life balance.

Cons

The wrong people seem to get promoted to management positions more often than not. People wear so many hats, that sometimes you don't know who to go to when you need help. People are also spread so thin, that often nobody wants to be bothered to help each other with issues. There is a big gap between senior management and regular employees. The talent is mishandled.

2.0
Feb 25, 2011
Recommend
Business Outlook

Pros

It is a job. Pays below industry standard.

Cons

Management takes credit for work not their own! Communication between departments does not flow easily. Expectations are unreasonable, therefore, it is unrealistic to reach goal. No commission unless annual goal is surpassed. Lots of micromanagement, not support.

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Glassdoor has 2,592 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.