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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,682 total reviews)
      avatar

      Chris Caldwell

      86% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Career opportunities

      3.7

      Work/Life balance

      3.7

      Senior management

      3.6

      Compensation and benefits

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      45K reviews
      2.0
      Jun 10, 2014

      GOOD COMPANY, BAD MIDDLE & LOWER MANAGEMENT.

      Customer service representative
      Recommend
      Business Outlook

      Pros

      Good work atmosphere Excellent technology used Good for temporary work at the company. Concentrix makes a good employer by its presence in more countries.

      Cons

      Bullying middle management, operation managers. Low salary, No transparency in incentives, Operation managers are biased in their response to employees. Too much groupism within organisation especially in operations courtesy operations managers. Bad employee relations. Bad respect to its contributing employees. If employee found helpless in finding new job, then they will treat him like a slave.

      2.0
      May 28, 2014

      Great people, bad company

      Technical support agent (microsoft - msn)
      Recommend
      Business Outlook

      Pros

      Really nice and friendly co-workers, management is OK as well. Real possibilities of promotion not only for Irish workers.

      Cons

      Salary is kind of low, just little bit over minimum wage (between £14.000 and £15.500 for agents depending on the contract you work for). They're offering lots of possibilities of growth and promotion, more than they actually have, creating also frustration among the agents. Upper management seems to take random decisions all the time, for example changing way of paying bonus (if any at all) every other month. I was doing "technical support" for Microsoft, which was more some kind of discouraging customer support. We didn't even get the necessary permission from Microsoft, to have installed all the programs we actually supported. Ridiculous.

      2.0
      May 20, 2014

      Stay Away

      Agent
      Recommend
      Business Outlook

      Pros

      Easy way to get your foot in the door for a better job

      Cons

      NO pay raises... NO room for promotion... Managers could give a crap less about the employees. Mandatory shift changes. I have been here for 1.5 yrs... I have had 12 different shifts in that time. This effects my family and my health for changing so much.

      Viewing 44587 - 44589 of 44,682 Reviews
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      ReviewsConcentrix reviews

      Glassdoor has 57,413 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.