Extra Space Storage reviews

This was once a company that recognized and rewarded great performance and lived by their values. Unfortunately, it has lost many great employees over the past few years and has transitioned to an organization that promotes based upon who you know and not how you perform. And though they talk about values, they no longer abide by them. When it's not convenient or it doesn't drive numbers, integrity goes out the window. And there are several recently promoted executives who have had a history of not living the values. CEO Spencer Kirk is a great leader and a great man. Unfortunately, I can only speculate that those immediately below him have to be hiding these types of behaviors from him High level director positions are filled on the basis of political expediency, not on the basis of past performance or experience. People are being promoted into high level positions in fields where they have had no previous experience. The chasm between the field and corporate continues to expand as corporate centralization continues to make Salt Lake an exclusive club that closely guards information and meticulously screens those who apply to be a part of that club.

Quarterly DM bonus plan needs some work. It is based far too heavily on things outside of DM control (i.e. Budgeted NRI and market conditions). Also, the path from DM to SDM or DVP is murky at best and should be more of a meritocracy.