Future reviews

3.2

46% would recommend to a friend

(712 total reviews)

Kevin Li Ying

65% approve of CEO

37% positive business outlook

Future has an employee rating of 3.2 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Future employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

712 reviews
1.0
Oct 19, 2022

Stay far away

Anonymous employee
Recommend
Business Outlook

Pros

It's a good job right out of college but not if you have any experience

Cons

~ For starters, they're offering a 4% cost of living increase when inflation is at 8-9%, all while announcing they're acquiring a new company. ~ CEO gets pissed when you raise any level of constructive criticism ~ Health care is subpar ~ Minimal opportunities for professional growth Bottom line: If your company is acquired by Future, RUN. The only thing they do worse than regular management is acquisitions. High turnover is for a reason!

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Future Response
3y
Thank you for sharing your feedback with us. We're sorry to hear you don't feel the pay review was adequate. Over the last few years we've given all colleagues an annual pay rise that, on average, has been in-line with inflation. We understand the cost of living has experienced an extreme rise, which is why we brought our pay review forward several months to help people cope earlier. Career progression and development is something we're currently working on, if you have suggestions on opportunities you'd like to see please feel free to get in touch with us directly.
1.0
Sep 20, 2022

Good staff, dreadful management

Recommend
Business Outlook

Pros

- Staff on the low- to mid-level of the hierarchy are wonderful, helpful people who want to see those around them succeed. Most writers and editors are highly knowledgeable in their fields and great to work alongside. - Future owns a tonne of really great, interesting publications, so most people are able to work in an area that aligns well with their interests. - Plenty of opportunities for internal freelance work to supplement your income. - Offices are well-equipped, clean, and modern. Food at the London office is good. - Decent career progression potential due to the wide number of publications under the Future umbrella; however, Future often represents a good starting place to get some industry experience before moving on to a better employer.

Cons

- 'Unlimited' paid time off is essentially a scam to draw in new employees; you do have unlimited holiday time, but most roles ensure that you're too busy to feasibly take more than you'd get at any other company without appearing like you're not committed to your job. - Upper management fails consistently on communication and support. New work plans are introduced without explanation, whole teams are fired with very little notice, and a complex management hierarchy is used to obfuscate and slow efforts from staff to communicate with senior execs. - Pay for the vast majority of employees is lower than it should be; despite this Future's executive staff have large salaries and larger bonuses. Future was recently noted to be the worst publisher in the UK for pay disparity between the CEO and average staff pay. In the past year, many employees at various levels of the hierarchy have left for better-paying work elsewhere. - Too much time is wasted in mandatory meetings and presentations. - Forced emphasis on 'company values' that feels upsettingly hollow when senior management totally fails to live up to said values. - Poor support for employees suffering from disabilities or long-term illnesses. - Utter failure from Future's leadership to 'walk the walk' on social issues; half-hearted commitments to current social causes are then walked back with censorship of writers and a general lack of sufficient diversity, especially at the senior management level. - Aggressive pursuit of return-to-office policies despite record profits during COVID lockdowns, where almost all staff were working from home. - No actual HR department. This is a SERIOUS problem.

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Future Response
3y
Thank you for taking the time to share your thoughts. We think our colleagues are great to work with too and we love all of our brands that give people opportunities to do something that aligns with their passions. We're working to improve our colleague experience, making changes to ensure everyone can take advantage of our unlimited holiday benefit, providing transparency around our salaries and bandings and we've made changes to our leadership teams to make them more streamlined, so it's clearer who your senior leaders are. We appreciate your feedback and if you have any further suggestions on how we can improve please feel free to get in touch with us directly, we'd love to hear from you.
3.0
Jun 24, 2022
Recommend
Business Outlook

Pros

The Future US Union was the best thing about this job. The pay was decent for employees in the union. The writers and editors are knowledgable and talented, and some of the best in their fields. It's a good place for entry-level writers to gain experience. There's a generous profit-pool bonus at the end of the year. There is flexibility to work from home.

Cons

The editorial staff is given impossible publishing and traffic targets. It's disheartening to be told month after month, year after year, that your team is not doing enough — especially when everyone is constantly putting in overtime in an effort to achieve impossible goals. Teams are severely understaffed. Burnout is rampant and morale is low. Writers and editors are churning out sub-par content, sacrificing quality for quantity, and occasionally even publishing plagiarism. What used to be a top-notch newsroom is now more of a content mill, and it's full of wasted talent. There's a lot of employee turnover. Future is losing a lot of its best talent in editorial, and their positions are being filled with underqualified candidates who are almost exclusively located in the UK. That's likely because they can underpay our colleagues in the UK, where the staff are not unionized. In many instances, writers in the UK are paid about half what their American counterparts make. According to Press Gazette, in 2021 "Future recorded one of the lowest median employee pay packages at £36,775, while also recording one of the highest chief executive pay packages in the country." Annual raises are not guaranteed for non-union members and certainly do not account for inflation. There are no performance reviews, so it can be difficult to make the case for a raise or promotion.

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Future Response
3y
Hi there, Thanks very much for your detailed review, and we're sorry to hear that your area feels under-staffed. We know that publications shift towards a more digital-focused mindset the amount of content tends to increase, but we believe that that should never be at the expense of quality. We truly believe in providing the best quality content and information to our audiences and that's why we spend time and investment in recruiting the best journalists around. Whilst our business can feel 'round-the-clock' due to the international locations we inhabit, we feel deeply that employees feeling tired should take a break, which is why the unlimited paid holiday policy is so important to us. If you are concerned about the quality of editorial production or wellbeing of colleagues in your area please do contact us directly at ThePeopleTeam@futurenet.com and we can continue to explore the challenges in your part of the business. In case it helps to clarify the process on pay-rises all colleagues have received an annual pay rise over the past few years which on average has been in-line with inflation. 'Exceptional' pay rises are provided on a monthly basis to colleagues where it is deserved to reflect progression on an individual level. If you believe you should be considered for an individual pay rise and would like to expand the discussion beyond your direct line manager please contact us in the People team at ThePeopleTeam@futurenet.com and we can help to support the discussion.
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Glassdoor has 784 Future reviews submitted anonymously by Future employees. Read employee reviews and ratings on Glassdoor to decide if Future is right for you.