Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (392) , Account Executive (370) , Sales Associate (360) , Retention Specialist (355) , Field Technician (351) , Direct Sales Representative (320) , Field Service Technician (273) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (196) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3303 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 633 reviews)); "The 2 month training is good and you get mentors on the second month as you take your calls." ((in 326 reviews)); "Good money when deals go through and lots of free time if you are hitting numbers" ((in 322 reviews)); "Free Cable and internet plus great salary and commissions." ((in 315 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1184 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 379 reviews)); "Customer issues and bad managers" ((in 283 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 266 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 250 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

Spectrum reviews

3.3

52% would recommend to a friend

(18,915 total reviews)

Chris Winfrey

53% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,915 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews

1.0

Oct 22, 2015

Former PM

Project manager

Recommend

Business Outlook

Pros

Nice office and facilities. Co-workers friendly. work-life balance can be good as long as you push for it.

Cons

Terrible work culture/environment paired with poor management sets you up for failure from the minute that you walk in the door. VERY high rate of turnover and from what I observed, contractors are treated very poorly. I would steer clear of this company where I was coming in as an entry-level admin assistant to senior management. Senior management from similar companies have noted that Charter is unable to recruit good management due to their poor reputation and resistance to change/new ideas. Very unfortunate for a growing company with so much potential.

3.0

Sep 25, 2015

Direct Sales Representative

Direct sales representative

Recommend

Business Outlook

Pros

Financially rewarding if you are disciplined and work hard. You don't have to go the office every day. If you are independent and organized, you will succeed.

Cons

6 days a week even if you are ahead of your goal. Daily conference calls which accomplish little to nothing. Evenings which family is rare.

3.0

Jul 16, 2015

Business Account Exec

Anonymous employee

Recommend

Business Outlook

Pros

Great benefits for any position at Charter. BAE role is flexible and income potential is good. You are your own boss.Referral program allows for payment to those who refer business who move to charter business.

Cons

High pressure position. Getting a commission check is based soley on those closed accounts that have installed. Many different ways beyond your control, that an install can fail which could prevent you from getting a commission check and particularly your bonus.

Viewing 355 - 357 of 18,915 Reviews

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Jobs at Spectrum

Spectrum

Spectrum reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Former PM

Direct Sales Representative

Business Account Exec

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Jobs at Spectrum