Spectrum reviews

3.3

52% would recommend to a friend

(18,921 total reviews)
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Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,921 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Feb 26, 2022
Recommend
Business Outlook

Pros

Pay is competitive Benefits are top notch

Cons

Toxic or really no culture. Top down management. My manager had no idea how to be a manager. Did not help set goals, train me, or set expectations in the slightest. Broken communications from myself to my boss to my VP. The people that work there just genuinely do not seem happy. Basically no team events or team building it’s a very individualistic work place. You are just a cog in a wheel and they will replace you in a heart beat if you do not play the favoritism game and fall in line. I was promoted then my VP began to slowly change the responsibilities of my job saying it was “for the best of the company.” I was then called into a meeting with that same VP and a member of our HR team and offered a severance package over a virtual zoom call after 3 years. My direct manager had no idea this was happening. Some teams come in at 7am, some teams come in at 10am, some people wear sweats, some people wear suits. Standards and guidelines are set by your individual hierarchy. Frownded upon if you’re a few minutes late or offline if Skype for too long. Micromanagement to a T. Handled COVID very poorly keeping us in the office for months after everyone was working remote, freaked out sent us all home and gave us 15 days of COVID flex time which was frowned upon to use, and then rushed certain teams back into the office. You would think a telecom company would have a game plan for remote working. It just isn’t s great place to work. There are so many better companies out there to grow a career that actually care about you as a person.

1.0
Feb 10, 2022

STAY AWAY

Recommend
Business Outlook

Pros

They do little contests, and things like that and if you are successful the potential to get cool stuff. Some of the people are very pleasant and this company doesn’t deserve them

Cons

Everything else. First off you come in and they put rose colored glasses on you through training and nesting. You think everyone is so nice and it’s so great. Then you leave nesting and you’re thrown to the wolves. The reception is cold, the pressure to make sales is high, and they aren’t very empathetic. Depending on who you get. There’s no consistency in management or supervisors, your shift will change. They’ll force you to do things you aren’t comfortable with, and they praise unethical sales agents because as long as they are making sales it doesn’t matter. The culture is toxic. They threaten write ups over going to the bathroom outside of breaks, they harass you on calls if you’re not perfect. Oh and commission? Is great when you get it, but every month expect to fight for over half of your commission payout but don’t expect them to give you time to fill out those disputes, or to train you properly on how to do it so you get your money.

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Spectrum Response
4y
Thank you for taking the time to share your thoughts with us. Our goal is to create a work environment that is safe, comfortable, and that supports teamwork and productivity. We are dismayed that you have experienced something that doesn't align with our goals for our offices. We appreciate your comments and will share them with our leadership team.
2.0
Jan 28, 2022
Recommend
Business Outlook

Pros

Covid, in-office requirements, benefits. Rest assured you mean nothing to management. This is great! Why have a self-esteem? You’re just a widget and number to these right wing loonies.

Cons

Pretend to care. It’s annoying. Just show you’re true colors.

Viewing 400 - 402 of 18,921 Reviews

Glassdoor has 20,002 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.