Is TP a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,379 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service (CSR) Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TP .

Does TP pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,379 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13876) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,379 total reviews)

Jorge Amar

93% approve of CEO

79% positive business outlook

Ratings by demographic groups

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Customer Service CSR employees have rated TP with 4.2 out of 5 stars, based on 17,379 company reviews on Glassdoor. This indicates that most Customer Service CSR professionals have an excellent working experience there. TP is rated 22% above average by Customer Service CSR professionals compared to other employers within the Gerenciamento e consultoria industry (3.5 stars).

Reviews by job title

17K reviews

5.0

Jul 5, 2026

Good for licensing, but benefits are pricey

Customer service representative (csr)

Recommend

Business Outlook

Pros

Good company to get your license.

Cons

Benefits aren't that affordable. Metric heavy

3.0

Jul 5, 2026

Nice amenities but limited growth opportunities

Customer service representative

Recommend

Business Outlook

Pros

cafeteria, outside eating area, lockers, and multiple restaurants nearby

Cons

narrow to no upward mobility

2.0

Jul 5, 2026

Great skill-building opportunities but high workload stress

Customer service representative

Recommend

Business Outlook

Pros

Great opportunity to improve communication and customer service skills. Friendly coworkers, paid training, and the chance to practice English while working with international customers.

Cons

High workload and stressful environment during peak hours. Performance metrics can be demanding, and work schedules may change depending on business needs.

Viewing 1 - 3 of 17,379 Reviews

Jobs at TP

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Parnamirim, Rio Grande do Norte

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Agente de atendimento - atendimento via chat

Parnamirim, Rio Grande do Norte

Agente de Atendimento - App de Mobilidade - Frontline (madrugada)

Agente de Atendimento - App de Mobilidade - Frontline (madrugada)

TP

TP Customer Service (CSR) reviews

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Ratings by demographic groups

Reviews by job title

Good for licensing, but benefits are pricey

Nice amenities but limited growth opportunities

Great skill-building opportunities but high workload stress

Jobs at TP

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