Is TP a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,376 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service (CSR) Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TP .

Does TP pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,376 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13875) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,376 total reviews)

Jorge Amar

93% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service CSR employees have rated TP with 4.2 out of 5 stars, based on 17,376 company reviews on Glassdoor. This indicates that most Customer Service CSR professionals have an excellent working experience there. TP is rated 22% above average by Customer Service CSR professionals compared to other employers within the Gerenciamento e consultoria industry (3.5 stars).

Reviews by job title

17K reviews

3.0

Jul 2, 2026

Supportive colleagues and management, but training is lacking

Customer service representative

Recommend

Business Outlook

Pros

Colleagues, friendly management, flexibility, simple hiring process

Cons

Lack of training, few possibilities of professional growth

5.0

Jul 2, 2026

Good Career Experience

Customer service representative

Recommend

Business Outlook

Pros

Customer interactions improve communication skills and problem-solving abilities. Employees receive support from teammates while handling different situations.

Cons

Rotational shifts occasionally affect personal routine.

4.0

Jul 2, 2026

Great coworkers but limited growth opportunities

Customer service representative

Recommend

Business Outlook

Pros

At the time, the company provided accommodation, which was a nice perk. The coworkers were great, and most of the team leads were decent people too

Cons

Limited opportunities for growth. Some projects were really tough, and the policies of both the client we worked for and TP kept changing. You were never quite sure what your bonus would be based on, which made the whole system confusing and unpredictable

Viewing 10 - 12 of 17,376 Reviews

Jobs at TP

Agente de Atendimento - Em Plataforma de Filmes e Séries

Agente de atendimento - atendimento via chat

Parnamirim, Rio Grande do Norte

Agente de Atendimento - App de Mobilidade - Frontline (madrugada)

Agente de Atendimento - Aplicativo Food Delivery

Agente de atendimento - atendimento via chat

São Gonçalo do Amarante, Rio Grande do Norte

TP

TP Customer Service (CSR) reviews

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Ratings by demographic groups

Reviews by job title

Supportive colleagues and management, but training is lacking

Good Career Experience

Great coworkers but limited growth opportunities

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