Is TP a good company to work for as a Operations Manager?

Operations Manager professionals working at TP have rated their employer with 4.6 out of 5 stars in 201 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Manager Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at TP .

Does TP pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 201 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Operations Manager salaries at TP.

How happy are Operations Manager professionals working at TP?

95% of Operations Manager employees at TP would recommend their employer to a friend. This rating has increased by 9% in the past 12 months. Operations Manager professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.7 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

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TP

TP Operations Manager reviews

4.6

95% would recommend to a friend

(201 total reviews)

Jorge Amar

100% approve of CEO

94% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.7

Career opportunities

4.6

Culture & values

4.5

Senior management

4.4

Work/Life balance

4.3

Compensation and benefits

Manager Operations employees have rated TP with 4.6 out of 5 stars, based on 201 company reviews on Glassdoor. This indicates that most Manager Operations professionals have an excellent working experience there. TP is rated 33% above average by Manager Operations professionals compared to other employers within the Gerenciamento e consultoria industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

201 reviews

4.0

Aug 6, 2025

Low Pay in Philippines

Operations manager

Recommend

Business Outlook

Pros

Programs with competitive basic pay, high non billable incentives, program allowance, or Work From Home/Hybrid setup in TP PH.

Cons

There are still programs offering 15k to 16k basic. Even with rice allowance of 1k, this is not enough. TPPH has to increase its basic pay strategy and other compensation or benefits. Many companies are now offering a min of 22k basic around Taguig or Makati. Only some programs in TP has 21k basic and up. This is a small amount for an economy with intense inflation. 15k to 20k a month will get you nowhere nowadays. Also, salary increase for internally promoted employees is low. Sample, supervisors in other companies are offered 40k to 60k basic pay whereas TP is at 25k entry level for sups.

TP Response

10mo

Hi there. We appreciate you dropping by to provide your feedback.

5.0

Jul 29, 2025

TP as a place to growth

Operations manager

Recommend

Business Outlook

Pros

Flexibility, Growth opportunities, development opportunities, schedule flexibility, long term stability.

Cons

no comments for this item

2.0

Jul 28, 2025

Not proud to be TP

Operations manager

Recommend

Business Outlook

Pros

At the beginning when I started in this company in 2020, it was an amazing experience, the support and the values the company was focused on were reflected in our day-to-day shift. Payments are on time. Opportunities to grow up professionally as well.

Cons

Very dissapointed with changes on management and people's opinion are left behind. The roles are really over-whelmed

TP Response

11mo

👋🏻 Hi, thanks for your comment. We'll make sure to keep it in mind as we work to improve each of our services every day. ✍🏻 #EstoEsTP

Viewing 49 - 51 of 201 Reviews

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(Employer provided)

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TP Operations Manager reviews

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