Is TP a good company to work for as a Operations Manager?

Operations Manager professionals working at TP have rated their employer with 4.6 out of 5 stars in 201 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Manager Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at TP .

Does TP pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 201 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Operations Manager salaries at TP.

How happy are Operations Manager professionals working at TP?

95% of Operations Manager employees at TP would recommend their employer to a friend. This rating has increased by 9% in the past 12 months. Operations Manager professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.7 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13888) , Customer Service Representative (CSR) (5151) , Customer Service Agent (2592) , Analyst (1525) , Customer Service (1479) , Expert em Interação (1409) , Content Moderator (1264) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (721) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

TP Operations Manager reviews

4.6

95% would recommend to a friend

(201 total reviews)

Jorge Amar

100% approve of CEO

94% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Manager Operations employees have rated TP with 4.6 out of 5 stars, based on 201 company reviews on Glassdoor. This indicates that most Manager Operations professionals have an excellent working experience there. TP is rated 33% above average by Manager Operations professionals compared to other employers within the Gerenciamento e consultoria industry (3.5 stars).

Reviews by job title

201 reviews

5.0

Jun 28, 2025

If you want to grow, this is the place!

Operations manager

Recommend

Business Outlook

Pros

There’s real opportunity here if you want it. I’ve been promoted multiple times by staying consistent and getting things done. You’re trusted to run projects, lead teams, and make changes that actually matter.

Cons

It’s not easy, the pace is fast, and you’re juggling a lot. But if you’re motivated and take your role seriously, it’s manageable and worth it.

TP Response

1y

Thank you for sharing your positive experience! We're committed to creating a great workplace, and your review encourages us to keep striving for excellence.

3.0

May 28, 2025

Basic expectations

Operations manager

Recommend

Business Outlook

Pros

Salary on time Non managerial role has min expectations & requirements

Cons

Hard to get promoted Hours/salary is not following the curve The better you are, you get more responsibilities with no salary increases

5.0

May 21, 2025

Excellent Planning

Operations manager

Recommend

Business Outlook

Pros

Day-to-day planning is detailed and efficient. Everyone knows what’s expected. KPIs are clearly communicated and regularly reviewed.

Cons

Workload increases during peak seasons, but strong teamwork makes it manageable.

TP Response

1y

Thank you for sharing your experience with us. All the best!

Viewing 52 - 54 of 201 Reviews

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If you want to grow, this is the place!

Basic expectations

Excellent Planning

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